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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Easy to make changes, fast page changes. Makes access much faster.
Easy process and fast, Great job ID.me, will recommend to others and hope they take advantage of this.
Don't be afraid to utilize ID.me. The hardest part was reaching for my government picture ID.
Longer process than expected due to setting up the security. But otherwise quick and smooth. Just prepare yourself that this is more than a few step process. Just stay laser-focused and it will be set up relatively quick.
The video capture doesn't work but you can waste a lot of time trying. Just go to the Chat with an agent. Fairly easy but they want a picture, not a video for that method.
Worst experience as this site will ask all your personal and sensitive information to give you the 30% discount code as "healthcare" heroes. Discount code did not work even for regular purchases as indicated on the site. DO NOT PROCEED in gitting verified!
Una plataforma maravillosa en verdad. Pude resolver mi situación de inmediato. Totalmente recomendada
Most absurd process and experience ever. They will make you go through 100 hoops to "prove" your identity all with the net result of trying to pay your taxes. Does the IRS or Government actually think that a stranger will sign-up to pay someone else's taxes? Maybe instead of using taxpayer dollars to prove your identity so you can pay your taxes, maybe we should use this sort of rigorous, 100 hoops process to prove one's identity to cast a VOTE! Imagine that possibility. It's 3 HOURS I will never get back. Defund ID.me now and put money towards VOTER ID.me now.
Good to verify with identity card and change the address for any future communication therefore ups doesn't have to find my present address.
Agent was patient enough to keep up with my spoken English
Really great i think this website is smooth selling
I logged on just fine. It was super easy. So far I don't know much about this site but I can always find out.
I find the ID.me portal very easy to use and navigate.
It was so great experience never miss again
I recommend everyone for it
I use this really on two different apps to verify me
I was having trouble verifying my identity so they help me now I'm in and able to check everything I need to know
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members