ID.meReviews 35,560

I wanted to check on a notice I received from the IRS but I had verify my identity through ID.me. At first, I'm like why I've had my IRS account for years. Is this scam? So, I clicked off it a couple of times. After doing some research, I found out the government has implemented this program, to help verify people's identity, and prevent fraud. For example, I had a friend that had to do the same thing to login to him Unemployment account to do his weekly certification even though he had been receiving his unemployment checks for a couple months now. For me, I live in a very rural area, and I don't have a physical mailbox on my property. I have a P.O. Box. I've had it for many many years. When you do the selfie verification, my DL's has my physical address. All my secondary documents like utilities will have P.O.Box didn't know what the IRS had but I think it was my P.O. Box. So, when I went through all the selfie steps, it couldn't verify my identity. I had to do a video chat anyway. My rep was very professional, helpful, and friendly. The process took about 5 minutes at the most. I wasted so much time using the selfie option. I would advise using the video chat especially if you use a physical and PO Box address to conduct certain business. You never know which one the system will have you to verify.

I had set up an id.me account several months ago in anticipation of VA.gov moving there. Today, trying to login I got their slow countdown then NOTHING. Their help didn't seem to even consider this. Password reset didn't help. Finally, after trying four browsers (including Firefox), I found one that worked. Then, going to my VA medical, it ignored the id.me login account, and required me to once again authenticate my identity. Of course, it rejected my home voip phone for that, but WOULD LATER use the voip phone to send an authentication code. I only use this every few months, so now I have to make notes on how to make this thing work.

The difficult part about ID.me when one has lived outside the US for a long time, dealing only with the local language, is to get acceptable documents in English showing one's postal address and one's Social Security number. (I finally found acceptable documents, though.) The rest of the process is easy and well explained. The great part is that one can interrupt the process and come back to it later at the place one left off at.

I got a bill from the IRS for $52. I scanned the square to pay it. I got sucked into this obstacle course of giving them all my personal data. Name, address, SS#, a copy of my driver's license, a video scan of my face, everything they would need to steal my identity. Then I got a non-specific error message that "something went wrong". I couldn't got forward. I couldn't go back. I just had to quit. So, now they have all my information and I didn't even get to pay my bill. All I can do is worry and wait. That is so very messed up. Thanks a lot IDon't.me! {vacant stare}

I had an awesome experience verifying my ID, hope this ID.me is going to help me in the further assignments.