ID.me
Overview
ID.me has a rating of 4.2 stars from 29,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
service
1,349
value
1,099
shipping
603
returns
593
quality
1,080
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Missouri 1 review 0 helpful votes
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Very secure website
March 13, 2025
The website is very safe and secure I would recommend this site.
Date of experience: March 3, 2025
Texas 1 review 0 helpful votes
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Listen very good app
March 3, 2025
My previous talking to Summer agents very good and polite
Date of experience: February 21, 2025
Canada 1 review 0 helpful votes
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Zero stars
March 4, 2025
Horrible,wasted 3 days and still have to drive an hour away for ss office
Date of experience: February 22, 2025
New Jersey 1 review 0 helpful votes
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Thank you very much
March 4, 2025
Just want say thank you very much, my business is on the way
Date of experience: February 22, 2025
New York 1 review 0 helpful votes
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Good survey
March 10, 2025
Fast and easy I'm just waiting for email good survive
Date of experience: February 28, 2025
New York 1 review 0 helpful votes
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Cut through the Confusion
March 10, 2025
It was good and had what I needed to get my S.S. Benefits Application done online the same day.
Date of experience: February 28, 2025
New York 1 review 0 helpful votes
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Very easy to navigate the website
March 4, 2025
Easy to navigate, enter info, and verify your information
Date of experience: February 22, 2025
Louisiana 1 review 0 helpful votes
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Excellent
March 12, 2025
Very easy to complete, overall it was a good experience.
Date of experience: March 2, 2025
California 1 review 0 helpful votes
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A trust way to eliminate fraud and falsity
March 4, 2025
I have felt peace of mind after going through with the ID.me.
Date of experience: February 22, 2025
South Carolina 1 review 0 helpful votes
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IRS tax submission verification
March 11, 2025
Ease of operation. Online directions were clear and easily followed.
Date of experience: March 1, 2025
Florida 1 review 0 helpful votes
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Destinmuratitle
March 6, 2025
I used ID.me to renew my income tax PIN number and everything was fine
Date of experience: February 24, 2025
Illinois 1 review 0 helpful votes
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Just trying to get info my taxes
March 12, 2025
Terrible and lengthy experience; kept going in circles
Date of experience: March 2, 2025
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
Identity touches all sectors of the economy. But revealing the information that identifies us can be risky. At ID.me, we’ve changed this paradigm.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
Jessica D.
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