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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Because you did not hear me about my request for Medicare application. I tried many times but because you did not hear me about my request for Medicare application
To me it was needless didn't help me at all didn't accomplish what I needed to accomplish. Useless to me
I needed to log into the Medicare site as well as the VA. It works for both. The site says that I have to add up to 100 characters. I didn't know this would become a "High School English Assignment".
For anyone who's thinking of using ID. Me do not hesitate it put my mind to rest I'm so thankful you guys did a wonderful job.
The agent was professional and willing to help she made the process easy, she also made me feel that I can trust her with my personal information.
In order to get my tax refund I had to submit lots of personal info to a privately owned 3rd party entity. In order to process what I input I was required to allow them to share my info with other 3rd parties
The process was easy. It took me step by step and I was able to complete everything. It was very user friendly.
😊 my experience was great and I trust the process and recommend it to everyone who needs to sign up
1) My name changed. ID. Me was not informed of this even though the SSA was. If the SSA will not provide that name change to ID. Me, I have to wonder why. 2) When you are logging in to SSA, they offer login options (I now use Login. Gov). If you select ID. Me you will be clearly warned you are LEAVING the SSA website, control, and responsibilities. This does not bode well. 3) When dealing with Government in the US, ". Gov" top level domains can only be purchased by government entities. Thus being on a ". Gov" site has a certain reassurance to it. For instance, when searching for your local DMV, you will likely find several ". Com" and other sites. They are NOT your government and will often charge extra fees you don't need to pay. But if the site ends in ". Gov" it is expected to at least be a government website.
I was able to login initially to kick off the verification process. I successfully uploaded my photo ID and my "selfie" but when I went back to the original browser, I got a message that "something went wrong" and now I'm unable to login to the ID. Me site to try again.
Didn't know this existed to give discounts to different working environments. I know I will definitely be looking out for them for future orders. Every little bit helps in today's economy.
I had a very easy time following the instructions and completing the process. I didn't have any mishaps during the instructions. One by one I got through it.
Me ayudaron a yo poder solucionar mis datos, me explicaron muy bien y sobre todo me ayudaron a comprobar mi identidad. ID. Me es una app donde puedes confiar en tus datos y todo muy seguro.
Getting verified never new it would take so long to get verified getting thru password was my main problem
Great it was nice and easy. I like it very well and it was fun to do i get all my information online i need.
It was fast and easy just keep in mind for you own safety you will have to do the same steps more the one time.
I am still new using ID. Me,, i use it once to login in my social account. I dont get any problem, so ID. Me it can help you manage your applications in many Goverment Departments.
Easy to sign up and go to the site I wanted. Felt secure in putting in my information and going to the site I wanted
Buena experiencia fue rapido y simple verificar mi identidad. Me ayudaron con todo lo que necesitaba
This app help me so much Follow the app is really helpful help me share this app please and good bless you guys
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members