My husband was nearly conned into paying for their services over the phone, asking for his card details in order to process payment (red flag). Upon investigation I noticed that their website is extremely basic, they don't exist when searching for them in Australia, at the business address listed. They have no social media pages and have surface level reviews all left by people in the last 2-3 months ONLY — when was this company established? The agents are extremely forward on the phone and speak so fast that you have no time to think before making payment. Payment is one of the first things they ask for and they then proceed to tell you that they will only give you the general outline of their process once payment has been received.
Upon request of their MARA reg number, I found that they are using a number registered to another individual who works for a migration company in Punjab, India. I also searched their company name on the official government website and nothing comes up.
Be aware of scams, friends. Immigration costs an absolute fortune, don't set yourself back by falling for scammers who feed off your vulnerability and desperation.
Ok, so this guy calls me and he pressures me to pay him, and I want to go through the process so I pay him.
Some time passes, and they do an evaluation and all of a sudden tell me that they want 3000 AUD for lawyer feed. This hadn't been disclosed to me before hand... I tell them, I disagree then they send me a document asking me to sign that I agree not to sue them... so yea... I don't think you should trust a company like this mate.
When I started looking to immigrate I was so lost. I registered at IC Australia page and Arthur called me to start the process. Arthur made my life easy. He explained everything I needed to know and was so nice. I would recommend them to anyone looking for help when immigrating
BE CAREFULL! They are a professionals scammers. I have filed a complaint becouse they stole me a lot of money.They make you see that you are talking to people from the Australian government. Even they call you from an Australian number to make you see all is legal.
I would love to appreciate the help i got from Noah. He was so helpful in every step especially the documents part and submitting them. Great customer support.
I got my visa later than the time anticipated but the service was high quality and I
Was very impressed with how they would always communicate with me with
Updates and to help with things like the biometry and submitting the documents!
They are really cheaters and absolute scams. Still doing the same to others. They won't provide visas. During the process just always ask for money
After cancelled my application still they didn't refund.Instead of 2400£ they told me to refund 150£,still nothing refunded.Big Liars.
Even after I withdraw my application just after 3 months of processing they didn't refund the money.Its huge money.Too much expensive this agency and keep asking a lot money.
Icaustralia's personalized support and guidance were crucial in obtaining my Australia visa. They took care of all the paperwork, allowing me to focus on my excitement.
Your satisfaction is our greatest reward. We look forward to serving you again in the future.
I'm delighted to share my positive experience with icaustralia. They helped me secure a permanent residence visa, and their team's professionalism and efficiency are commendable.
Dear Charles,
Your review fuels our passion for providing exceptional immigration services. We're delighted to have contributed positively to your journey.
As you settle into your new life, know that our team is here to help you thrive and achieve your goals.
I am incredibly grateful for the personalized and dedicated support provided by icaustralia, which made all the difference in my visa application journey.
We appreciate your kind words and are grateful to have been a part of your successful immigration process. If there's anything else we can assist you with or if you have any further questions, please let us know. Wishing you all the best in your new chapter!
They are a company that is dedicated to defrauding people, they told me that I met the requirements and after paying, they told me no, but that they would not refund my money.
DO NOT FALL FOR THE SCAM:
Dear Michel,
We appreciate your feedback and are sorry to hear about your dissatisfaction with our services. We would like to address your concerns and provide some clarification regarding your application.
As outlined in our contract, we have been diligently working on your application in accordance with the agreed-upon terms. It is important to note that certain visa types require specific requirements, such as English language proficiency tests. These requirements are set by the immigration authorities and are essential for the visa application process.
During our communication, we informed you about the English language test requirement and provided assistance and guidance to help you meet this requirement. We understand that language tests can be challenging, but it is crucial to make efforts to fulfill all the necessary requirements to achieve your goal of immigrating to Australia.
However, we respect your decision if you have chosen to withdraw from the process due to the difficulties posed by the English test. It is important to recognize that successful immigration requires a collaborative effort between our team and applicants like yourself. We are committed to supporting you throughout the process, but applicants also have a responsibility to actively participate and meet the necessary obligations.
We genuinely strive to assist our clients throughout the immigration process, and we regret any inconvenience or misunderstanding that may have occurred. We encourage you to reach out to us directly so that we can address your concerns and explore possible solutions.
The staff is very polite, professional and responsive. However you may have to wait a little bit in the line until you get a response as they have too many clients.
IC Australia's assistance in obtaining my Student Visa was exceptional. They simplified the application process, making my dream of studying in Australia come true.
Dear Genevi,
Your positive words mean a lot to us! We're thrilled to have exceeded your expectations with our immigration services. If there are any future steps in your journey or if you have friends considering similar paths, we're here to provide reliable support.
Congratulations on your successful immigration journey!
Pretend to be a real migration agent but they just take your money and don't provide anything in return!
I am grateful for the support and assistance provided by the icaustralia team, who went above and beyond to ensure that my visa application was complete and error-free.
Thank you for your feedback! We're thrilled to have been able to support you during your immigration journey. Should you require any further assistance or have any questions, feel free to reach out. Congratulations on your successful immigration!
Their attention to detail and thoroughness in the application process ensured that I was able to secure my work visa in a timely manner. I highly recommend icaustralia for their exceptional service.
We're grateful for your kind words and for choosing us as your immigration partner. We're committed to delivering the best possible experience to all our clients, and we're glad we could meet your expectations.
Go to a real Mara agent, plenty about! These claim to have Mara agents but they don't! Scammed me for a lot of money and won't refund me! Awful experience, surprised they can still trade
The calls were a bit long in the beginning but they were great to talk with and
Knew how to answer all my questions. The company offers a great service and
Very helpful
I cancelled the application and requested for half refund.They rejected.service is not good.While proceedings the application always asking for money.
Overview
IC Australia has a rating of 2.1 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IC Australia most frequently mention and red flag. IC Australia ranks 19th among Immigration sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize if there was any confusion regarding our company's affiliation. Please note that we are a private company providing immigration services and are not directly associated with the Australian government. It's important to understand that immigration processes involve various fees and costs, as these are legitimate charges for the services rendered.
We always strive to maintain transparency and ensure our clients are well-informed about the costs involved throughout the immigration process. Our team works diligently to provide professional assistance and support to our clients, ensuring a smooth experience.
If you have any specific concerns or issues regarding your case, we encourage you to reach out to our customer support team. We are committed to resolving any outstanding matters and addressing your concerns in a satisfactory manner.
Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns and provide clarity regarding our services.