I ordered two paintings back to back, 5 minutes apart. They both were for delivery 1/3/20. I received one on time, and the other one doesn't deliver until Monday now. Unacceptable. The paintings are nice but they are extremely overpriced and the promise by delivery date is a bunch of lies.
I fell in love with a print on their website and ordered a large canvas, 48 x 48. Canvas arrived in undamaged box - with no center supports and sagging down the middle. I reached out to Icanvas and received a guide on how to fix it myself.
The quality of the print is the same as any big box store but for the size of the canvas you would expect center supports. At almost triple the price of a big box store I was very disappointed with quality.
The picture is pretty. The quality of the frame is moderate to poor. It is not a real mat. I could have bought a better frame/mat at a chain craft store.
I might use the site to order a print but I will have it professionally framed. I will never buy another framed item from Icanvas
Canvas was not stretched tight enough on the frame. Looks unfinished.I have purchased other canvases from other companies that have nice sharp corners. Was disappointed in the look this one gives.
I have ordered twice, and, unfortunately been disappointed both times. The two canvases I ordered the first time had spots missing that I had to cover with black marker. The framed print I just received had several of the metal fasteners bent to the inside, so the were visible from the front. I don't think I'll try again.
The matting and frame staples was loose and two of them was sticking out front of the matting!
Which indented the matting!
Not a good finish job!
Beware
I placed an order for 2 different prints on 9/15/20. The orders were shipped separately, which I was aware that was the normal procedure, but I received one package without incident BUT the other package has been sitting at the UPS warehouse with no tracking since 10/01/20. I have emailed icanvas many many times with no response. I am very disappointed that there is NO WAY to contact icanvas to resolve this issue!
Poor quality. Canvas is barely stapled to the frame with big gaps all the way around. I do not recommend.
I ordered a large canvas to be delivered at Christmas, through no fault of icanvas it had been opened and damaged. Customer service, Matt's response time and assurance to satisfy me and refund, reship was Awesome!
Had a wonderful experience. Handled my questions and concerns very courteously and quickly. The canvas art was beautiful and I recommend this company for all your wall are needs.
Perfect! Just beautiful. I picked a sail boat theme for my new home near the beach, but wanted a classy different look, and that is exactly what I received. I incorporated a touch of sea blue in the room and the two pictures picked up that same blue to tie it all together. Could not be happier. Nicely built with attention to detail and proportions.
Will buy from iCanvas again.
We had to return an art piece that did not work for our client. Matt at iCanvas responded immediately and made the process quick and seamless; he went above and beyond our expectations. As a small business owner the expeditious response and professionalism were greatly appreciated. We will definitely order from iCanvas again.
There is a broad selection of art to satisfy any taste. It's well crafted, canvas bound and ready to hang. Too boot, it so well packaged that you're gonna need a small tool to get those heavy duty staples out of the product protected box, ha, ha... and the box is usable even if you don't have to exchange or return the art. I worked in a factory in my teens and young adult years and the framing and packaging remind me of assembly line guaranteed quality at a fast pace.
I bought and love my Michelle Obama artist rendition with a HMMPH! Caption; check it out at icanvas.
Hey, I usually send a piece of framed art to my nieces and nephews when they graduate from each school education level. I spend the high cost to frame it otherwise it never gets hung in their rooms. But now, icanvas solves the cost of framing and you can ship directly to the recipient because this art is ready to hang with included hardware... gotta love it!
Michele
I've bought a fair amount of Art from ICanvas and I've never been disappointed. The ONE time I had an issue, it was resolved fairly and in a timely fashion. All of the art hanging on my walls is there because of this trust, and belief, that they are as concerned as I about the quality of work that will occupy space within my humble abode.
I have no reason to shop elsewhere. Best, David
I was so exciting to get my canvas for my kitchen and when they arrived they were better than what I was expecting. Looks like a real painting and colors are on point. Gonna shop there again for sure. Great customer service too! Thanks guys and gals. Keep it up!
It was worth the wait. I ordered two canvas prints and they are more beautiful in person than in the photos. Guests are even commenting on how much they love them. I would definitely order from Icanvas again. Both arrived in their own box in perfect condition. Love them!
So easy to work with. They go all out to make sure you are pleased. Had a problem which was my fault and they pleasantly resolved it. Would definitely recommend this company to anyone. My next art purchase will definitely be made with this company. I give these people an A+. Doris B.
Lovely selection of prints and great opportunities to take advantage of sales. But I have to say that the customer service I get at iCanvas is what makes it my first stop when looking for something to spruce up my living space. They are customer oriented and go above and beyond to make sure I'm satisfied with my purchases.
I needed a print for Christmas but had noticed it could not get here until after Jan. 1; I did contact ICanvas and got a prompt reply so quickly. Yay! So happens I had already ordered the print, anyway, but had forgotten it was here... found it last night! I have purchased a few items from ICanvas in the past few months and have been very well-pleased with their speed of shipping, the variety of products offered, and the prices, too! Andy, the ICanvas rep was helpful and so pleasant and he didn't even laugh at me for being so forgetful, either... LOL So, all in all, this lady is one happy camper right now.
Gorgeous canvas. The view is unbelievable, I put it on my kitchen wall and it changed the whole atmosphere. Got lots of compliments. The customer support were very helpful, I had an slight issue with one of the pictures I ordered and they sent me a replacement. The gentleman who took care of the issue was efficient and very respectful.
Answer: 
Answer: The company will give you a full return if unsatisfied or damaged. They are constantly responding to email notices when you contact them.
iCanvas has a rating of 3.3 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iCanvas most frequently mention customer service and high quality. iCanvas ranks 11th among Art Prints sites.