I want to say Matt with icanvas couldn't have been anymore, kind, prompt, and understanding. I want to thank him for caring about my return label that I couldn't retrieve and he handled my problem with grace and satisfaction. Thank you, Matt
We ordered a painting of hummingbirds. We ordered it in a horizontal format but when it was delivered it was in a vertical format. So I contacted support and they were fantastic. They asked me to send them a photo of the SKU on the frame and one of the mounts. I sent them the photos and I got a rapid response. They said the painting was in fact mounted incorrectly so they are sending me a new one at their expense. Matt was very helpful and I would definitely order from them again.
I made a mistake when ordering my artwork, and icanvas could not have been more helpful and accommodating! This is truly a lovely place to do business! Thank you Matt in customer service!
Poor quality. Canvas is barely stapled to the frame with big gaps all the way around. I do not recommend.
Received my picture damaged...
Matt was more than kind and got the problem fixed fast! I appreciate that!
I'll be a returning customer!
Many thanks to Matt
Really appreciate the company's attention to service and promptness. Great art selection and beautiful craftsmanship. Ordered one piece with a matte black frame; gorgeous. Thanks iCanvas!
So glad I found iCanvas! Great selection and top-notch customer service with speedy response. I especially love their wide variety of photographic nature prints.
Can't say enough good about the folks at icanvas! Manny goes above and beyond to make certain that YOU are taken care of! Great products and tremendous service!
I have bought several canvas prints from ICanvas. They are great at getting orders out quickly and the quality is outstanding. I highly recommend this company!
Beautiful, vibrant colors and fits the area perfectly! Does not have sufficient amount of staples to keep it completely flat on the back. Husband will be adding some staples. It's great otherwise!
I have written 3 e mails and sent two text messages and as of yet, no reply to anything regarding my order
I had an issue with the beautiful painting that was purchased. They immediately took care of it. I appreciate the quick response and plan on doing more business. A +
Our product was damaged and the quick response and resolution were excellent. This is my third order and I have never had issues in the past. Thank you, Chino!
Cancelled order well before receiving because I was unclear as to what the actual art was. After a few emails and after a order placed I was informed exactly what I needed wasn't what I would be getting. The cancelation was handled well and all is good thanks to xlint communication.
iCanvas.com may have been the best customer experience I've had in years! My error in ordering resulted in their company going above and beyond to get me what I wanted. I ordered my wife a canvas she saw at a store. I reverse-image Google searched it and iCanvas came up. I measured the area the print would hang and ordered it. Their delivery was quick. We were able to hold the canvas to the wall and my wife, elated with the print, noticed it just didn't fit correctly. She agonized over returning it, but wanted it to be just right. I emailed iCanvas and their response was swift: "Just print this label and bring it in to any UPS store." It cost me nothing to return. A couple days later, they let me know they received it and would have my replacement sent back immediately. They even refunded me the difference in cost between the two sizes! It was MY error! Yet, they paid for shipping it back and refunded me the difference in price. Just wonderful customer satisfaction! I really do appreciate all they have done. Thank you!
ICanvas has some of the BEST paintings I've ever seen! I just purchased two paintings and can I say that I'm in LOVE WITH THEM BOTH! I can't stop staring at them! Thanks iCanvas for adding that little special something to my home! Now I've made a list of paintings that I plan to purchase for my house!
BEYOND disappointed and sad. The paintings I spent over 200 dollars for are awful and looks like something I could've did myself. The contrast is HORRIBLE, the colors? ARE COMPLETELY OFF. The longer I stare at it the more I just want to cry. I had PLANS for my first home to be furnished and decorated after 2 long months and it will not be done thanks to Icanvas, it will not match any of my furnishings and it just will not look complete without the beautiful art I THOUGHT I ordered.
Issue with my framed artwork, and Deborah, iCanvas Support, processed a replacement order at no additional cost. She was very professional and quick to respond to my email request. Thank you Deborah!
It was a pleasure working with iCanvas! Their product is exceptional, much better than the competition and their cheap stretched canvas frames. And the colors were amazing.
Thank you so much. Just what I ordered and expected and great customer service. Will be telling and showing others my fabulous piece. Will be ordering once again. Thank you once again. Denise
Overview
iCanvas has a rating of 3.3 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iCanvas most frequently mention customer service and high quality. iCanvas ranks 11th among Art Prints sites.
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- Morton Grove, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members