Ibotta

Every grocery receipt I do not get the money on at least 2-3 items. I do not understand how this happens. This time at Kroger. Temptation cat treats, Tyson fajita, 2 country crock butter

I was ready to give up because I could not log into my Ibotta app. It kept telling me that it could not retrieve my information to try later. No matter how many times I tried, later, it gave me the same message. I knew I had $22 in my account, and I didn't want to give up the money, so I followed the instructions the support team gave me. It took a couple of months to figure out that Ibotta was having an issue on their end, but I was finally able to login again and get my money, and use the Ibotta app. The support team wouldn't let me give up, and they kept doing what they needed to do and gave me things to do, but to no avail. We didn't know that at the time. The support team is fantastic and will NOT give up on you, even if you're ready to give up! Blessings!

This week I had three experiences of Ibotta not giving me money back on three different qualifying receipts. After submitting one receipt that was claimed ineligible purchase THREE TIMES, they finally gave me their promised rebate. Still working on the other two with them, even though my purchases should have rebated money in my account as it is linked with store loyalty cards. Not hopeful, though, and probably won't use iBotta anymore. Toooooo much work to get money promised when they don't hold up their end of the deal.

SKEPTICAL after first...thankfully wrong. Offers a wide range of substantial rebates at a nice range of stores. Never had problems submitting receipts...amazingly fast rebates to my account. Highly recommend IBOTTA.

I used to do pretty decent with different offers and eleven the bonus ones.

In the last year or so I've barely been able to redeem and offers, in the usual products that I buy too. And even now, it's been dropping the offers that are clearly on my receipt. Like, I will select the offers, upload the receipt, the offers are very clearly claimed there, and then U submit it. Then the next day when it's done "confirming" the offer or whatever, it has been deleting several of my offers.

Then when you submit the help ticket, the agents expect you to take a screenshot BEFORE you submit the receipt, because of course that's what we are thinking to do, that we might have an issue with an offer. So then they request you to send them a screenshot of the offer but the offer will no longer show up. They need to fix that problem. This has now happened to me 3 times in the last week.

What they need to do is put the original claims on what we submitted and then if it denies, then at least the app still has a record of what offers we claimed and can look back on this data!

I LOVE ibotta!
I scroll through the offers, select what is on my list, and get cash back! To make it even easier, I often scan my receipt before I leave the store!

This evening I tried to redeem the $0.50 on my Harris Teeter shopping trip for 2 multipacks of GoGurt yoplait yogurt. But the barcode didn't scan and they are multipacks and they are a Yoplait product. They weren't in the excluded category either. Having a hard time locating the customer service messaging so decided to text it here. Most times earnings are matched and sync well.

Honestly, it's just not worth the time ensuring that you're picking out the correct product (size, description, etc) When you're doing online ordering. Many of these larger companies already give you a discount on products. Therefore, I bought a discount does not apply. Just not worth it.

I Make a list before I go shopping and write down all my rebates for ibotta first. I use the app to see if the product matches in the store but when I get home and scan the receipt ibotta says it is not on my receipt. Very disappointing cause when I scan it in the store to see it the produce is a match it says matched. I have to take extra time out of my day to go back to the store and return the produce cause I will not buy it without a rebate. Gas prices are very high today as well.

I just can't wait when I go grocery shopping and I plan my trips around I bought in a couple other sites that I used by thinking cash in receipts for a gift card but I love it number one

Ibotta used to be easier to earn money on, but the last couple of years, it's gotten harder and harder. I used to get a few $ back each grocery trip and now I'm lucky if it's $0.25. Most of the Any Item things get declined. It's more trouble than it's worth most of the time now.

This app used to be amazing. Now the products are niche, expensive, and very rarely available in my area. The rewards are cleverly designed to exclude the common versions so even when you get something that you've specifically chosen for the app, oh, it's actually for all these sizes EXCEPT the one that's available at your store. Such a waste of time and effort now.