IbottaReviews 5,631

It's been like a month since I still can't cash out. They keep your money by locking your account for no reason. I know I have t done anything wrong. They actually told me that I did nothing wrong and that they have unlocked my account and they still haven't unlocked it after they said they would. I wrote back and now it's been 2 weeks since. They haven't responded yet to my request but some bogus it's gonna be 7 days. Please shut this company down.

I signed up for Ibotta at the end of May, and was and actually am enjoying using it and seeing what deals and bonuses I can accomplish. I have had two weird issues in the last week. One, my husband signed up on HIS device under me, which was my 3rd referral. The very next morning his account was deactivated. He did nothing wrong, validated a valid offer, and I never got my bonus for refering. Sent emails out a few days account and still nothing back. So whatever, I move on and have had several friends sign up. By several I mean like 4 total. My fourth (but third according to Ibotta) friend signed up and used her Ibotta. I live in South Carolina, her in Michigan. I got a 25 dollar bonus, plus had a little money in my account. I had a total of 41.75 in there and went to cash out. I had gotten locked out due to, to many password attemps, and after doing internet search I found maybe that is why I could not transfer my money. I re set my password, and can get in my account, however it will not let me cash out and to contact support. Which I have through email and facebook. I would like to see the infraction I made or if they will correct it, that would be awesome. I am not aware of ANY rules broken, all my referrals and receipts have been legit. I am hoping for a response to be able to try and continue the use of this, I have told so many people how awesome this was, now I feel like I lied and need to go back and tell them not to do it. Hoping this was an honest mistake on their part (or even mine if I did something I was unaware of) but I went a READ all the terms and can't find anything. If I did, I feel they should show me the infraction.

When I first got the app there were so many rebates on products I always buy and in a matter of two or three months I had earned $80. Easy to cash out for starbucks, Walmart and other gift cards or get the money. I had no problem with that. But after the initial three months all the products I was buying and getting good rebates on all disappeared. Now 6 months on Im only earning 25c or a little more on $200 grocery receipts. I think they pull you in somehow using your shopping habits then drop those products once they have you hooked. I cant be bothered anymore.

I tried using iBotta for a while, but I wasn't really using it, so I cannot attest to the problems other people have had with the application. However, I wasn't able to delete my account as per their instructions, and there was no internet guide to doing so.

I finally found out how to delete my account (hopefully):
1) Submit a request, as per their own instructions on deleting an account (you can find the link there).
2) Choose "General Account Issues"
3) Choose "Cancel account request"
4) Fill in the other request bars.
5) Hope for the best, like I am right now.

I downloaded this app not sure how it was going to work, but I tried it anyway. I got normal everyday grocery items and I went out of my way to get certain items they had rebates on. Those certain items being ones id only use coupons for etc. I ended up getting about $30 from the rebates that were offerd, I decided to try to redeem that to make sure it was legit. It told me my account was locked, I contacted the care team like instructed, they then told me my account has been permanently deactivated due to having multiple accounts on multiple devices. Which is not true. My advice would be to not waist your time with this app, and print out coupons as needed.