Ibotta has a rating of 4.2 stars from 4,523 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and great way. Ibotta ranks 1st among Cash Back sites.
Took over a week for my 10 cents n I also put in for the 2.50 tie eggs n then it disappeared from my list after I checked it.
I had missing cash from my receipts.
I wrote to the Ibotta Care Team and they took care of my situation after looking in to it.
Easy to use, great way to make extra cash off things you already buy. Love that there's always bonuses to achieve too. Great customer service too.
One of the CVS employees told me about this App.
And so far it work for me. It has a variety of options and good discounts.
Customer support is great and easy to work with.
Great deals are easy to find as well.
I will continue to use this app for awhile.
It was missing an expensive cash back. It did not collect the cascade Platinum.
I had contact customer service and they replied super quick. They were great responding and resolving my matter.
Everyone who helped me replied back fast and were very helpful. I had cash back not come back to my account and they got it to me right away!
Didn't get offer I should have and put in a ticket. They fixed it and made it correct. I love using Ibotta.
Was missing some cash back from one of my receipts and they solved the problem very quickly. Responded back the email back quickly as well.
Once I was able to get to a customer service form and not a chat bot, the customer service rep solved my issue in only a few minutes!
Cash back on a purchase made was missing, Ibotta customer service was quick to fix the issue and get cash back credit to me quickly. BEST CUSTOMER SERVICE ANYWHERE!
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I love the ability to shop at most any store to get rebates. However, the options from my stores are very limited. I have saved $35 in a year's time. I feel like that could be much higher if Ibotta offered money back on more products. Most times I don't have any products that I have bought that qualify.
Was helping me right away and fixed the problem and was a great experience and issues are always taken care of
Thanks for helping me get my missing points from my online order, I really appreciate that and thanks for your patience
An item was missed by Ibotta and the care team was really responsive to add the missing savings to my account
I enjoy shopping for products that are name brands and can save up through the year and redeem for the holidays.
I appreciated their willingness to try to make things right. They were definitely fair which I appreciate.
Ibotta helps me to save a lot of money and is super easy to use. I use my Ibotta money to buy food, pay for gas, even my bills.
The app is very easy to use and products I actually use is there for cash back so that's great! I get cash up on the products easily. I love it
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.
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