Overview
Ibotta has a rating of 4.2 stars from 4,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and great way. Ibotta ranks 1st among Cash Back sites.
I structure my grocery and shopping list around IBOTTA. The website is easy to use and the customer service is fast and reliable. IBOTTA is truly one of the best things I've used in my life.
Was missing some rebates on a receiot and reached out to customer service today. They already responded and credited my account!
Fast at applying my rebate money friendly and knowledged my needs I would recommend Ibotta for others as well.
The app is great and easy to use! The savings are amazing and really add up! In about three years of using it I have earned over $700! Their customer service is great! Anytime I have ever had an issue, they have resolved it quickly and always to my satisfaction! I could not recommend them more highly! RG
Without a doubt the best app to get money for your receipts... the team is very attentive and they kindly answer your questions...
So easy to scan items to make sure the item you want is the right size, etc. and earn some cash. Love Ibotta!
Opened up an email from Ibotta telling me I missed a refund. Wonderful service.
I love this app. The customer service is great and the earnings are real and so convenient. They handled my issue very professionally.
Love this app! It's easy to get money back and even if it's just a little at a time, Pennie's do add up!
I thought there was an issue with a credit for an item purchased. Ian at customer service was able to assist me and was very prompt in responding.
Resolved Promply! Thank you! Hello, please take a look at the trident offer. It met the requirement for the rebate. I bought two 14 pack sugar free spearmint from Publix
Francis D. Has excellent customer service! Very helpful with my question and resolved my issue quickly.
Not good. Hard to attach my online purchases. Nothing attaches to receive cash back. Very disappointed
I love Ibotta but occasionally have a problem or glitch getting cash back and I reach out to the help center. They are helpful, kind and always fix things. Recently I was denied $2.50 cash back on eggs at feed Meyer. I reached out and received the money in my account the same day. Thank you so much.
Whenever i have a problem with ibotta app, the costumer service always rescues me with their kindly employee
I love using Ibotta. I save lots of money every month without having to fumble through paper coupons. Just click on the site, pick out your coupons of items you normally use and within 24 hours or less, your savings are added to your account. It's that easy and simple to use. I recommend using Ibotta and start adding your savings today.
I had reached out to Ibotta because there was missing cash back on the total amount. It showed that I had been awarded the cash back but my total amount had not changed. They quickly got back to me and updated the amount. Wonderful customer service!
I was locked out of withdrawal, due to use error. A mistake I made. I received a rapid response and had my account restored the same day!
Gabriel was able to help me a
Quickly and correct my account. I have had to wait much longer in the past so I was very pleased.
You never processed my rebates from Publix on April 7! I scanned the receipt and your response was pending since April 7!
Thank you so much for taking the time to share your feedback with us. We really appreciate it and want to assure you that we're committed to looking into any issues you've encountered so you receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 72 hours. We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help. Ibotta. Com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!
Had a issue with cash back not being found on receipt. Simple email of receipt and the cash was added that day!
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- Denver, CO
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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