• House Of Filters

House Of Filters

Overview

House Of Filters has a rating of 4.14 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with House Of Filters most frequently mention second time. House Of Filters ranks 9th among Water Filter sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate House Of Filters?
Top Positive Review

“Top Notch Customer Service”

Ed E.
1/22/22

Excellent Customer Service - 100% product support well beyond my expectations. Call with a product question and without hesitation was sent an immediate replacement. If only more companies backed their products with as much professionalism as this one. They have made me a customer for life. Competitive pricing, blazingly fast shipping, top quality products, and superb customer service - what more could you want?

Top Critical Review

“Still waiting for my refund”

lydia g.
7/24/20

I bought filters from this place twice. My order was fine but i no longer needed my filters. I'm still waiting on my refund. No response from the company.

Reviews (70)

Rating

Timeframe

Other

Thumbnail of user ede146
1 review
0 helpful votes
January 22nd, 2022
Verified purchase

Excellent Customer Service - 100% product support well beyond my expectations. Call with a product question and without hesitation was sent an immediate replacement. If only more companies backed their products with as much professionalism as this one. They have made me a customer for life. Competitive pricing, blazingly fast shipping, top quality products, and superb customer service - what more could you want?

Products used:
Samsung Refrigerator Filters

Service
Value
Shipping
Returns
Quality
Thumbnail of user ritat18
1 review
0 helpful votes
March 5th, 2018

Easy to work with sales assistance and the product works great. I will most definitely order from House of Filters again.

Thumbnail of user maryp404
1 review
0 helpful votes
June 15th, 2018

I bought a new frig in March (2018). The water tasted bad. I thought I might as well change the filter (ie people change the oil in new cars). I read the manual to find how to do it and discovered the frig (LG lmxs*******s - btw, I love it so much) did not have one in it! (That's what I get. Purchased from best buy - but I got it for 1/2 off due to a bearly noticeable dent on the side.) So I found HOF. The water is much much better. We can drink it. Thank you!

Thumbnail of user mi22
1 review
0 helpful votes
June 2nd, 2018

WE purchase from them about 8 months ago and did not have any issues with the product or installation - The ones we received are different but so far so good.

Thumbnail of user toml258
2 reviews
0 helpful votes
May 21st, 2018

Filters fit fine and arrived very fast. I have had no problem with leaks or not fitting correctly. It is great doing business with a good company that you can rely on. Thanks for the great service!

Thumbnail of user donnaf85
1 review
0 helpful votes
January 12th, 2018

We have used this company several times. No complaints, only great product and customer service. Quick turn around on orders, packaging protects the products.

Thumbnail of user robertm969
1 review
0 helpful votes
May 15th, 2018

Fridge filters are greats lot cheaper than buying them in the store will reorder from you. Delivery was very fast

Thumbnail of user mirayc
1 review
0 helpful votes
February 1st, 2018

Good Quality Water Filters at a great price, fast and friendly. What else could you ask for? Customer for life.

Thumbnail of user carola207
1 review
0 helpful votes
February 15th, 2018

It is nice to find the right filter for my refrigerator. The price for multiple filters iOS reasonable compared to Sears. The price for three filters is very reasonable.

Thumbnail of user sheilas147
1 review
1 helpful vote
June 4th, 2018

Product exactly as ordered as well as being right when even LG customer service told me I did not have a filter in my new fridge

Thumbnail of user brucem211
1 review
0 helpful votes
June 1st, 2018

I am pleased with the merchandise I ordered. It arrived promptly and the order was filled correctly.

Thumbnail of user thomasb417
2 reviews
0 helpful votes
May 14th, 2018

I have been very satisfied with these filters. Would not shop anywhere else. Always quality filters, reasonably price.

Thumbnail of user monicas117
1 review
0 helpful votes
January 26th, 2018

It was a little different filter, but it came with instructions explaining how to use the new style.

Thumbnail of user kevinr164
1 review
0 helpful votes
March 8th, 2018

Prompt service and good value order and delivery simple. Product BETTER THAN OEM! My cats and dogs are very happy and healthy drinking this water also

Thumbnail of user thereseb9
2 reviews
0 helpful votes
November 23rd, 2017

Ordered in bulk because the filters were so reasonable- fit perfectly! Very satisfied with my purchase and Glad we ordered from you!

Thumbnail of user maryh351
2 reviews
3 helpful votes
February 6th, 2018

I'm a bit scared to use the filters that were sent. The directions seem complicated. I like the old ones that you just push in. Now you have to turn something and do something else... I"m worried these will be difficult, although I haven't tried one yet. I had to tape the instructions to one of them for fear if I lost the directions I wouldn't know how to install them. :(

Thumbnail of user loiss48
1 review
0 helpful votes
February 23rd, 2018

This was the best deal I was able to find. Filters came quickly and were what I expected. This was my second purchase of 4 filters.

Thumbnail of user davidy103
1 review
1 helpful vote
May 27th, 2018

Thank you for your quick service. Your website was easy to use and product delivery was equally quick.

Thumbnail of user alfredoo5
2 reviews
1 helpful vote
June 11th, 2018

This product is excellent and the same for my refrigerator. I go to tell to my friends were buy this item and the good service.

Thumbnail of user erniel13
1 review
0 helpful votes
December 23rd, 2017

Good service however did not receive my full order and had to pay Canadian tax on this order and did not pay tax on my last order. Will be contacting the company about there messup.

Thumbnail of user danl185
1 review
0 helpful votes
March 2nd, 2018

Good, cheap filters. They do their job well. I have had one water filter that leaked, probably an o-ring issue. Not worth fussing over for the price of one filter. Great buy!

Thumbnail of user robs225
1 review
0 helpful votes
June 11th, 2018

Easy to order and fast delivery says it all. Have ordered from them numerous times and have had no problems.

Thumbnail of user sharone73
1 review
0 helpful votes
February 27th, 2018

Very pleased with your product. I can tell when is time to change the filter. Water taste refreshing.

Thumbnail of user briant147
1 review
0 helpful votes
December 1st, 2017

I ordered by serial number and got the wrong filter. Need to exchange for correct filter. Can you send me the infoEmotion to process exchange. If return and reorder I can do. Just need to know how to proceed.

Thumbnail of user lindam490
Linda M.
1 review
0 helpful votes
January 8th, 2018

I need to return these filters as I ordered the wrong ones. I left a message via phone y sterday. Please advise me on how to return the filters.
I have ordered the correct items from you.

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Company Representative

Thumbnail of user alexc233
Alex C.

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