This was my second order with the Home Security Store, and things couldn't have gone more smoothly. I had some pre-purchase questions, so I called the sales people. They answered in a very timely and professional manner with useful information.
Since I am not a tech-savvy person. I called the Tech Support Department for help. I received excellent service with immediate response. What more could I ask for.
I will definitely use homesecuritystore.com again and I would recommend them to anyone as a source of home security products.
Their return process is joke.
Please do not buy from this site.
They will give you run around when you try to return or exchange.
I got my alarm system from them. No complaints. I never tried to return any items.