Overview
HomeSafe has a rating of 4.3 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, great job and car shield. HomeSafe ranks 2nd among Home Repair sites.
KINDA OF A HASSLE TO MAKE ALL THE PHONE CALLS TO GET AN APPROVAL FOR REPAIR OR HAVE TO PAY THE DIFFERENCE IF THE TRIP FEE IS MORE THAN $65 CO-PAY.
Just checked my dashboard and any security issues. All is well
Earnest, it appears you may have mistakenly reviewed a different company. If you have any questions about your HomeSafe policy, please feel free to give us a call.
The representative was very friendly, professional & knowledgeable.
Angela, we're delighted to hear that you enjoyed your recent experience with our Customer Service Department! Please feel free to contact us if you need anything else.
I had experience a couple of discrepancies with my dryer & my heating systems both times
Maurice, thank you for your review. We are always happy to explain your coverage details and go over the claims process with you. If you have any questions give us a call!
The representative was professional and knowledgeable. The information was available.
Stephen, we're delighted to hear that you enjoyed your recent experience with our Customer Service Department! Please feel free to contact us if you need anything else.
The operator was very knowledgeable and sent me what I needed
Ronnie, thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.
They were very friendly and helpful even when we fixed the issue ourselves
Joyce, thank you so much for taking the time to leave an excellent rating! Please don’t hesitate to call us if you need anything.
The representatives have all been very helpful and friendly. My husband and I are very pleased with the service.
Excellent experience. The agent was empathetic with my concerns and she did everything she could to resolve my issue.
Leroy, we appreciate your feedback and want you to know we're always here to assist you. Don't hesitate to reach out if you need anything else!
Fast service and friendly customer rep and reasonable prices
Roderick, thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.
Don't sign up with home safe for home warranty, your calim will never go thru they will find a loop hole to deny the calim. Don't fall for the sales pitch
We appreciate you taking the time to share your experience about your recent claim. We apologize that you were not satisfied with our services. We would be more than happy to look into the claim to see if there is anything we can do for you. What is your policy number?
They didn't hesitate in sending us the.money for us to use in finding someone in our area to fix our problem. We thank them...
Delores, thank you for your review. We are happy to hear that you are satisfied with our services. Please don’t hesitate to call us if you need anything else!
Home safe provided us with a technician who was knowledgeable courteous and professional
Frank, thank you for your time and review! If you ever have any questions or need further assistance, please don’t hesitate to call us.
Our experience with HomeSafe went very well, understand the problem we were having. Easy to talk to
Melves, we appreciate your feedback and want you to know we're always here to assist you. Don't hesitate to reach out if you need anything else!
Very polite and helpful. Understanding what the problem when taking a meticulous probing in the refrigerator.
We are delighted to hear this! Please do not hesitate to reach out if you need anything else.
Everyone I talked with while filing was courteous and helpful.
Dorothy, thank you for your review. We are happy to hear that you are satisfied with our services. Please don’t hesitate to call us if you need anything else!
Alway kind and helpful and understanding!
I hope when any issue arises,the same curiosity are extended, I feel they will be!
Thank you so much for taking the time to leave an excellent rating! Please don’t hesitate to call us if you need anything.
They were very Professional had a very good experience with the company
Picola, thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.
The person I talked to was very helpful. Took care of my problem.
Sandy, we are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to give us a call.
Needed to update account information. The representative was very helpful
We're delighted to hear that you enjoyed your recent experience with our Customer Service Department! Please feel free to contact us if you need anything else.
Helpful and efficient resolved issue with dishwasher claim
Thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Lana, we appreciate the time you took to leave a review. We are always working on providing better services each day to ensure a better customer service experience. Please contact our Customer Service Department at 1-800-332-4177 for further assistance if you have any questions or concerns.