Overview
HomeSafe has a rating of 4.3 stars from 480 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, great job and car shield. HomeSafe ranks 2nd among Home Repair sites.
Fantastic customer service! Quick! Easy! And very professional.
Pleasant professional people to deal with. The claim was handled expeditiously and settled with payment the next day.
We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
There are several things that you do not cover, and I found a company that does, so I cancelled my coverage.
Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. We are always working on providing better services each day to ensure a better customer service experience.
My clam was easy, hassle free, and quick. Just called repair man, made appointment, and called Homesafe. They took care of the rest.
Thank you for your review. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
No contact after initial call except for request for review. No explanation of how and where to send pictures.
Please contact our Customer Service Department for further assistance if you have any questions or concerns. We always are looking for ways to improve on providing an exceptional Customer Service experience. We appreciate your feedback.
Although we had the warranty for a short time due to selling our current home, Home Safe was able to take care of our only claim without a problem.
We are pleased to hear you found our service helpful! We appreciate your support and review.
Wouldn't cover my leaking dishwasher or my pool pump, after I bought extra pool coverage. I wasted $135/mo for 1.5 years! Don't buy from them!
No body works on refrigerator in my area. I have been trying to find someone for two weeks. I thank y'all need to help me find a service to help me.
We're sorry to hear this. We are always working on providing better services each day. If you need help finding other Service Providers in your area, please call our Customer Service Department at 1-800-332-4177.
Everything was to my satisfaction. I call about the problem. I was given a claim number. Same day they gave a provider's name and Phone number.
Thank you for your review. We are pleased to hear you found our service helpful!
It took longer than usual or anticipated to process the claim for authorization to complete the issue at hand
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
I called to cancel subscription to home safe but after talking with Jason I found a better plan that better fit my needs.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
I called to restart my coverage and was dealt with swiftly and professionally. Was very happy with my phone experience. Would recommend this company
Thank you for your review. We are delighted to hear that you enjoyed your recent Customer Service experience with us!
I needed to be reimbursed and I didn't know the procedure. I called and was reimbursed the same day.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Fairly cooperative once we had the details established and confirmed. Good operators, fairly proactive towards resolution and payout
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
The person I Talked to knew exactly what they were Talking about. I just need to know if we have the premier package if not we want to
Thank you for your review. We are delighted to hear that you enjoyed your recent Customer Service experience with us!
Very courteous explained everything to me and I was please job great job telling my family about you all I was very pleased. Thank you Miss Jurado.
We are pleased to hear you found our customer service team helpful! If you have any questions, don't hesitate to contact us.
Everything turned out like it was told to us...sometimes some businesses dont do that...you all did...
We appreciate your support. If you have any questions don't hesitate to give us a call!
Service has been exceptional. Representative was professional, courteous and answered all my questions.
Thank you for your review. We are delighted to hear that you enjoyed your recent Customer Service experience with us!
I had to do most of the work, and most of the companies don't honor any of the home warranty companies!
We appreciate that you took the time to leave a review! We are always working on providing better services each day and we encourage our customers to contact our Customer Service Department to assist with any of your needs.
No service required yet. Co has good reputation.
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Thank you for the review and when your home does encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to give us a call.