Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.
Nate was amazing. He explained the program and benefits well. He went into detail about the upgrades available although Indeclined the upgrafes I think this program will help increase my business. I was even more excited about the price!
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Homes. Com personnel helped me with all my concerns. I needed help on the control panel and making some changes like photo and description. Thank you.
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Chrystina was helpful in explaining the program and it's benefits to my business. I appreciated her professionalism.
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Stephanie was very helpful! Clear, concise, and was about to show grace and patience while my business partner and I tried to understand at the same time and had repetitive last minute questions. She kept joy in her voice, and never made us feel anything less than taken care of.
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Great Professionalism, understanding of the product. Looking forward to seeing what this brings.
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I give zero stars because my call is never returned! I am so disappointed with this company
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Candice: was very knowledgeable with the Industry, Customer Service and the ability to get the job done. Her follow calls were on time and as planned. I have to now evaluate your Program, Platform, Dashboard and Return on my investment!. Dd/ 020/4/2020 10.am
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I felt like George could have spent a lot more time reviewing the functionality of the dashboard. For example, it looks like there is a lot of functionality to manage contacts and the interactions with clients. The call lasted 11 minutes.
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Herbert was very professional, and did not put on the hard sale. He allowed for a discount and other benefit since I had been with Homes.com for years, with no results.
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Clear and to the point of just what I was looking for.
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TJ is great. We've been talking on and off for over half a year since our initial conversation until I finally bought a a product (was waiting for the right zip codes). He answered all my questions and explained everything to me, often ad nauseam, until I finally could wrap my brain around all the offerings. He is courteous, affable, and beyond patient. And the only reason Homes.com eked a sale out of a skeptic like myself is because of him. He's an asset to your organization.
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I have spoken with two nice representatives of Homes.com today, Caitlin and Alfredo. They seem conscientious and they are helping me. There is no record of my email after I have been on the program paying $219 per month. Also, my old picture is still what is showing up. I never got a Dashboard nor know how to set one up or where to go after 6 months. Everyone that has called me over time is no longer with Homes.com. So don't know who to call. Thanks
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The five stars are for Fitema Benson. She was amazing explaining the process and answering questions. She is very knowledgeable and I can tell she loves her job.
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Johnnie did a great job and I'm excited to work with Homes.com.
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I called to cancel my account since I haven't received but one lead that won't answer the phone nor email in four weeks. Marcus transferred me to a voice mailbox.
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She did a great job and addressed my concerns regarding my photo and corrected it immediately.
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Called exactly at 8:00 AM as promised. Professional. Thanks
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Relentless! Keep it up and thanks for being patient and consistent
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Jamie was kind and patient, and very thorough.
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So far so good. The on board process has been stellar.
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.