Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.
Kevin was FANTASTIC! He was friendly and helpful. He even went above and beyond to not just walk me through the process, but explain it for better understanding. Thank you!
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Candy Carson is an awesome Sales Executive. She was very patient and extremely professional, especially after I asked question after question. I admire her for tenacity and honesty during our conversation. It is extremely rare these days to find customer service that speaks the word: patience!
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The CSR with whom I spoke, Roth, did a very good job of getting my issue quickly resolved. The Homes.com system itself, however, need some work as it is not maintaining accurate records of listing that it has syndicated from the MLS and published on its site.
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Quick response, knowledgeable and pleasant - thanks!
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Great Customer service Lonnie helped answer my questions quickly.
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Great communicator and answered my questions.
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Did a fast job. Knew what I needed and did it fast.
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Professional, courteous and helpful representative. Thank You!
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Very helpful as I had wrong user name from setting up many yrs ago. I had to call as I tried to reset password by asking for email that never came. After I got off phone I found the email sent in junk. I set up profile & had 2 leads Ive written to see if they are interested!
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Great job, very professional and followed up even though my schedule was crazy and that required four different appointments over the course of a few weeks.
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Got some additional leads in a preferred area
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Was transferred, left a number and never heard from anyone? The Customer Service gal was pleasant enough however.
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Great support! Answered quickly. Answered all my questions and showed me additional information that would help me navigate through my profile! Very kind, friendly, and spoke clear.
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Toni was a good communicator. She walked me through the get familiar' process and had patience with my questions.
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James was very helpful and answered any of my questions.
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Tech provided great follow up. I had originally thought i solved the issue and ended the chat. But I then realized I was having the same issue. I basically gave up on it for a few days and the rep sent a follow-up email asking if everything was going well... to which i replied that I still couldn't log in. He said he would look at it and he corrected the issue (company address didn't match official post office address or something like that). Once he fixed it, I was able to finish setting up the account and now I am good to go.
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I had a technical and online issue, so I called costumer service and Kevin Brown helped me step by step through the process, thank you
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I loved Lonnie. His attention to detail and customer service were stellar. I would refer him to all my agents. Thanks Lonnie for your dedication to the customer. The level Of service that you provided is not seen anymore today. Thanks for going above and beyond!
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Tremaine was awesome to work with to establish my joint venture with Homes.com! He took the time to explain all of the advantages of the different levels that Homes.com offers to agents. There was no question that he couldn't answer. It was expressed to me that Homes.com works for the agent to be successful, and I like that mindset!
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I was very impressed that my issue was taken care of without transferring me to someone else!
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About the business
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members