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Home Perfect

Overview

Home Perfect has a rating of 2.6 stars from 329 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Home Perfect most frequently mention customer service and credit card. Home Perfect ranks 298th among Kitchen sites.

service
21
value
20
shipping
21
returns
10
quality
19
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983 reviews
How would you rate Home Perfect?
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Georgia
2 reviews
0 helpful votes
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Excellent customer service!
August 11, 2022

Christy was extremely helpful and answered my questions in a timely manner. She confirmed the items were in stock and the order shipped quickly.

Date of experience: August 10, 2022
India
1 review
0 helpful votes
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Great experience
July 10, 2017

They are excellent with their prices and quick shipping. Sales person for extremely helpful and humble.

Date of experience: July 10, 2017
Luxembourg
1 review
0 helpful votes
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100% Satisfied
June 17, 2019

Nice products & fast delivery as well... good products are available here at this kind of price. I'm satisfied with those products.

Date of experience: June 17, 2019
David E.
0 reviews
0 helpful votes
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Everything arrived on time; we are in the middle of a remodel, so we won't be installing and using the products for a few weeks. Can't comment yet on the products therefore, but I can say we did receive what we wanted after researching.

Date of experience: September 17, 2020
Kimberly T.
0 reviews
0 helpful votes
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I was shocked when I realized that what I ordered was only a part, not an entire sink but because this is my first time to renovate a bathroom, I am now aware of the pricing of hardware. In my opinion, it was expensive however, the part that I did receive was actually much cheaper than other retailers, by 50%. The delivery was on time and everything was in perfect condition. I will be a return customer because of the quality and pricing.

Date of experience: August 12, 2019
Farzin M.
0 reviews
0 helpful votes
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Had a great experience using the Home Perfect web site, very easy to search and locate what I was looking for, the prices are very reasonable and placing an order was very easy. The delivery time was much shorter than I expected, the packaging was done with care and the product was well protected. Will definitely use Home Perfect again in the future.

Date of experience: April 22, 2020
Kings d.
0 reviews
0 helpful votes
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Easy to shop, but haven't received order yet because I just place my order today. So, I don't know what level of customer service they provide or the quality of their product.
Received the product quickly and very satisfied with the quality of my Blanco sink grid.

Date of experience: August 15, 2020
Carl K.
0 reviews
0 helpful votes
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Web site was fairly easy to navigate, item did not come up initially and I had to search different ways to find it. It should come up if you put in XL 7000.
Appreciated the 15% discount as this is quite a pricy item.
Plan to continue to order this from you.

Date of experience: May 21, 2020
Massachusetts
2 reviews
3 helpful votes
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I did ordered items in December with 2-3 weeks delivery. One month later the status still shows 2-3 weeks. Customer service is usless.

Date of experience: January 18, 2012
Ukraine
1 review
0 helpful votes
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Awesome...
March 20, 2019

Awesome sink. I bought it to make my small bath look bigger which it did. It was also admired by my guest on my house warming party.

Date of experience: March 19, 2019
Melanie M.
0 reviews
0 helpful votes
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I hadn't heard of the website before, but it seemed like a website targeted to the building trade, so I hoped the faucet handles would work well and match with my faucet, and they did. The confirmation email ended up in my spam folder, but the customer service rep who responded to my voicemail over a holiday weekend left a message giving me all the information I needed without me having to call him back - even gave me a delivery date. Very happy with it all.

Date of experience: July 10, 2019
james b.
0 reviews
0 helpful votes
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This is a very hard item to find
October 1, 2020

This is a very hard item to find. This is the only place I've found it in the correct color. Just placed the order. Waiting for delivery.

Update. I received the item in a timely manner. The product is exactly as advertised

Date of experience: October 1, 2020
Eva W.
0 reviews
0 helpful votes
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Homeperfect.com had the best price on the internet for the garbage disposal I was looking for. Their online ordering and checkout was seamless and fast. Their product delivery was also fast. Great overall experience buying from this online company.

Date of experience: April 22, 2020
Barbara H.
0 reviews
0 helpful votes
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The sink is exactly what we wanted and the price was the best we found. Ordering was easy, appreciated the follow-up emails and the product was received within the time frame specified. Not sure what happened to the box along the way because it was totally beat up, the tape loose and the top caved in. I took pictures before opening the box to show the condition it was received in. Thankfully the sink was not damaged. There was basically no packing material in the box except for some cardboard along the side and a piece of cardboard on the top. One piece of tape was all that was used to seal the top. Your packing method needs some improvement! Hope you find this helpful. Contact me if you want me to send you the pictures.

Date of experience: July 23, 2019
Texas
1 review
0 helpful votes
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Quality Service
June 12, 2019

I have never been disappointed and I can always find everything I need for my home, and it's always delivered to me in time. Always quality service.

Date of experience: June 12, 2019
India
1 review
0 helpful votes
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Good Service
April 8, 2019

I Ordered a sink and the delivery was very fast. Love the sink. Looks awesome. Got a lot of compliments from friends and relatives."

Date of experience: April 7, 2019
AG L.
0 reviews
0 helpful votes
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So far, so good
June 23, 2020

So far, so good. If it is shipped and received promptly, and is the correct part, all will be good.

Received the correct part quickly (5 days, including a weekend) and in good order. Very happy and will do business with homeperfect.com as needed in the future.

Thank you!

Date of experience: June 23, 2020
Texas
1 review
0 helpful votes
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Good Products
June 13, 2019

The quality of the products are awesome, they are not light or delicate products, the products are very good to use.

Date of experience: June 13, 2019
Thomas M.
0 reviews
0 helpful votes
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I usually buy from a local supply house
April 14, 2020

I usually buy from a local supply house. They did not have the unit I wanted and couldn't give me a delivery date for it. I found it on your site and had it within a week. Incidentally, the price was just about the same...and the delivery was free! I'll come back...

Date of experience: April 14, 2020
California
1 review
4 helpful votes
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I appreciate having a site where the consuming public can review dishonest/poor customer service online businesses.

Date of experience: December 2, 2010