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Home Perfect

Overview

Home Perfect has a rating of 2.6 stars from 329 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Home Perfect most frequently mention customer service and credit card. Home Perfect ranks 298th among Kitchen sites.

service
21
value
20
shipping
21
returns
10
quality
19
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983 reviews
How would you rate Home Perfect?
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Brazil
1 review
0 helpful votes
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Nice Service...
March 22, 2019

Super smooth, easily cleaned finish lives up to its description as does flushing efficiency.
Thanks...

Date of experience: March 22, 2019
Thom H.
0 reviews
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Product was easy to find on the website, and the price excellent. I couldn't find anything on shipping times, but when I emailed the next day, I got an immediate response.

Free delivery and received in about a week's time, which considering coronavirus delays, I think is excellent!

Date of experience: April 15, 2020
Florida
1 review
4 helpful votes
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I had a terrible experience with homeperfect.com. I ordered a house air cleaner for a furnace installation because of the low price and free shipping. Web site stated product was in stock and ready to ship. 1 week later hadn't recieved a shipping notice. Had to e-mail to check. Was told the product is back ordered 4 weeks!. Project now on hold. Yet still, the web site states that the product is in stock. E-mailed a question back and couldn't get a response. Since the order was "processing" it wouldnt let me cancel. My card was charged the instant I orderd the item eventhough it was not in stock. This is highly irregular for any online business. Check the web for reviews. Lots of similar complaints and very poor customer service. Return and restocking fees are outragious and far out of line of most legitamite business policies. I have a strong suspicion that this is a pyrimid scheme. I feel they take money from recent orders to pay for previous orders then tell you your item is backordered until they can collect from others to then fill your order. Very bad business practices... like nothing I have ever seen in my entire life on internet shopping. You may get lucky but I suggest paying a bit more than taking a risk with homeperfect.com.

Date of experience: September 9, 2011
gerda h.
0 reviews
0 helpful votes
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The only seller, who had the grohe hand-shower to replace an item bought 15 years ago.
It fitted perfectly and i was very please as the item saved me from replacing the entire shower
Application.

Date of experience: July 23, 2019
Aimee S.
0 reviews
0 helpful votes
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Quick and easy
August 22, 2019

Quick and easy. Parts came quickly and were well packaged. Now to see if they will fix my problem. Company was great to work with and will definitely come back for more.

Date of experience: August 22, 2019
Daniel F.
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I was pleased to find luxury home products for sale at reasonable prices and with home delivery. The products sold here are, in my opinion, superior to those found in the big box stores.

Date of experience: April 28, 2020
Darlene S.
0 reviews
0 helpful votes
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I called to ask questions 3 times, each time person was friendly and helpful. Delivery was quick and the price was great! Will definitely place orders in the future!

Date of experience: October 25, 2019
Steven S.
0 reviews
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Somehow you came up on my wife's web search for the product, but in following through to place our order I could not find you easily on a similar [general] search for the product...

Date of experience: July 31, 2020
New York
1 review
2 helpful votes
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Placed a large order, items came fast. Best prices, would use again

Date of experience: June 8, 2011
Jim U.
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Site did a good job of keeping me up to date on shipping. I ordered a toilet and it was WELL packaged, no issues.

Date of experience: March 18, 2020
Patti L.
0 reviews
0 helpful votes
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Order arrived severely damaged that was NOT HomePerfect fault. HomePerfect was very quick to respond to the damage product solution. Delivery schedule changed, NOT HomePerfect fault.

Date of experience: April 23, 2020
David V.
0 reviews
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Great website
September 26, 2019

Great website. Easy to follow. Prices are good and the product delivered was of high quality. They made it all easy and acceptable.

Date of experience: September 26, 2019
Reiner C.
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Excellent price and excellent product
May 22, 2020

Excellent price and excellent product. FedEx delivery was bad though. Would use your company again
Thanks

Date of experience: May 22, 2020
Mary D.
0 reviews
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It was kind of weird to see broken egg shells inside of our sink box. Other than that everything was fine.

Date of experience: June 16, 2020
Jeremy L.
0 reviews
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This is the first time I've use Homeperfect and I am very pleased. This will be the first place I'll come from now on.

Jeremy

Date of experience: May 22, 2020
Richard G.
0 reviews
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You got it to me quick which is excellent, what I didn't like was you didn't tell me the shipping cost till after I charged it on my credit card.

Date of experience: July 7, 2020
Judith C.
0 reviews
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Our order turned out to not be the part we were hoping. We need to seek information on how to return the product for a refund.

Date of experience: November 10, 2019
Linda G.
0 reviews
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I have not mounted the sink yet but it seems like it should work well. I will let you know if I have any problems.
Thank you for the quick delivery!

Date of experience: October 5, 2020
graham g.
0 reviews
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I went to a showroom over the weekend and saw it there, wrote the model number down then went online and got it for cheaper

Date of experience: July 17, 2019
Troy E.
0 reviews
0 helpful votes
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Always seems to have what I need and ordering and shipping is very easy. Packages have always arrived in perfect condition.

Date of experience: April 6, 2020