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Home Goods Reviews Summary
The company faces significant reputational challenges, primarily due to persistent issues with order fulfillment and customer service. Many customers report receiving incorrect orders or experiencing extensive delays, with some waiting over a month for products that were never delivered. Communication appears to be a major concern, as numerous attempts to reach customer support often go unanswered, leading to feelings of frustration and mistrust. While there are no notable positive aspects highlighted in the reviews, the overwhelming sentiment suggests that potential customers should exercise caution, as many view the company as unreliable and potentially fraudulent.
This summary is generated by AI, based on text from customer reviews
They will send you the wrong order then avoid you Not Cool at all. I have been trying to contact the company so I can fix my order and they will not respond back so I will not order from them again and I beg the rest of the world do not order from this company or you will get your money taken
Home-Goods is NOT Home Goods. This scammer also has sites as-cute, COOKIEHEET, kddgoods, windorder and probably many more. She also goes by Catherine JH. You will never see your order or your money again!
I ordered toilet paper and says ships in 24hrs and receive in 7-13 days. After 9 days it still hadn't shipped. I cancelled and their automated assistant asked why I cancelled. 5 days later I got a shipping notification. I emailed at least 5 times but nothing but a runaround. Over 3 weeks later and nothing has arrived. Totally waste of time and money.
I never received my order and have contacted them multiple times but no one responds. It's clearly a scam.
I ordered toilet tissue from their website which stated "ships in 24 hours". The accepted my payment then stated 7- 14 days. 30 days later when no merchandise was sent I asked for a full refund. They ignored my email at first until I sent 10 more. They insist I be more patient. I have read several reviews of people paying and never getting anything. This company is taking advantage of people during a crisis and I have reported them to ecommerce. Please be careful to check out any company with *******@gmail.com as a contact as she has multiple websites. DO NOT ORDER FROM ANY OF THESE WEBSITES AS IT IS A SCAM
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members