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    Home Goods

Corporate Values

Overview

Home Goods has a consumer rating of 1 star from 6 reviews indicating that most customers are generally dissatisfied with their purchases. Home Goods ranks 75th among Department Store sites.

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Top Critical Review

“Scam”

cathy b.
4/27/20

I ordered toilet tissue from their website which stated "ships in 24 hours". The accepted my payment then stated 7- 14 days. 30 days later when no merchandise was sent I asked for a full refund. They ignored my email at first until I sent 10 more. They insist I be more patient. I have read several reviews of people paying and never getting anything. This company is taking advantage of people during a crisis and I have reported them to ecommerce. Please be careful to check out any company with *******@gmail.com as a contact as she has multiple websites. DO NOT ORDER FROM ANY OF THESE WEBSITES AS IT IS A SCAM

See critical reviews

Reviews (6)

Rating

Timeframe

Other

cathyb286
2 reviews
0 helpful votes
April 27th, 2020

I ordered toilet tissue from their website which stated "ships in 24 hours". The accepted my payment then stated 7- 14 days. 30 days later when no merchandise was sent I asked for a full refund. They ignored my email at first until I sent 10 more. They insist I be more patient. I have read several reviews of people paying and never getting anything. This company is taking advantage of people during a crisis and I have reported them to ecommerce. Please be careful to check out any company with *******@gmail.com as a contact as she has multiple websites. DO NOT ORDER FROM ANY OF THESE WEBSITES AS IT IS A SCAM

johns6279
1 review
1 helpful vote
May 11th, 2020

I ordered toilet paper and says ships in 24hrs and receive in 7-13 days. After 9 days it still hadn't shipped. I cancelled and their automated assistant asked why I cancelled. 5 days later I got a shipping notification. I emailed at least 5 times but nothing but a runaround. Over 3 weeks later and nothing has arrived. Totally waste of time and money.

kristik43
6 reviews
13 helpful votes
June 18th, 2020

Home-Goods is NOT Home Goods. This scammer also has sites as-cute, COOKIEHEET, kddgoods, windorder and probably many more. She also goes by Catherine JH. You will never see your order or your money again!

Tip for consumers:
Avoid this site if you at all costs! Also avoid as-cute,COOKIEHEET, kddgoods, windorder.

Products used:
Never got anything except fake tracking numbers from China

audreyv27
1 review
1 helpful vote
April 29th, 2020

I never received my order and have contacted them multiple times but no one responds. It's clearly a scam.

chrissandram
1 review
3 helpful votes
July 22nd, 2020

They will send you the wrong order then avoid you Not Cool at all. I have been trying to contact the company so I can fix my order and they will not respond back so I will not order from them again and I beg the rest of the world do not order from this company or you will get your money taken

marthab309
1 review
1 helpful vote
June 18th, 2020

Not only it took 2 months to receive the product. The product was not ad advertised on website!

Q&A (2)

Answer:

SCAM! Took 2 months to receive product, and item was not as advertised.

By Martha B.
See more answers (2)
Answer:

It's impossible! They do not respond via email or to the on-line chat and the phone number (Hong Kong based) leads to an automatic message in Chinese (or another language I do not understand)

By AUDREY V.

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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