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Hloom

Overview

Hloom has a rating of 4.4 stars from 3,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter and bullet points. Hloom ranks 5th among Career Advice sites.

service
18
value
30
shipping
30
returns
1
quality
33
This company responds to reviews on average within 9 days
How would you rate Hloom?
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District of Columbia
1 review
0 helpful votes
Follow Angela W.
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I think this has been a great
September 22, 2024

I think this has been a great. I had so much content to organize

Date of experience: September 12, 2024
Paola V. Hloom Rep
7 months ago

Hello,

Thank you for sharing your experience with us! Glad we were able to help!

Texas
1 review
0 helpful votes
Follow LaShawnda E.
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This is a great service for someone like myself. Not knowing where to start with my resume after working for the same employer for 6 years. I like how this service gives assistance throughout the resume writing and also advice of what words to use.

Date of experience: March 21, 2024
Joseline D. Hloom Rep
over a year old

Hello,

Thank you so much for your wonderful feedback! We're thrilled to hear that our service has been valuable to you, especially in navigating the process of updating your resume after long-term employment with the same employer. We're glad you found our assistance and advice helpful. If you have any further questions or need additional support, please don't hesitate to reach out.

Canada
1 review
0 helpful votes
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These sites all say they are 100% free then charge you after spending hours trying to make the perfect resume. I will concede they are very easy to use but am frustrated when they say free then charge and you have to cancel your subscription to avoid further charges. Would rather be able to choose from one time fee options than be forced into a subscription

Date of experience: May 18, 2021
Yashira H. Hloom Rep
over a year old

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Washington
1 review
0 helpful votes
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This platform is amazing
April 28, 2023

This platform is amazing. I really appreciate the job-specific suggestions that are offered in the various sections. Thank you for creating this. I am doing a resume for my wife and I found a template that she will absolutely love. Again, great product you've created!

Date of experience: April 25, 2023
Xiara P. Hloom Rep
over a year old

Thank you for sharing your experience and rating us five stars!

Texas
1 review
0 helpful votes
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Fantastic resume builder
April 27, 2022

Fantastic resume builder. The sample prompts/bullets are catered to the job title you pick, which helps give great starting points to express the details of work you've performed without getting too far into the weeds. Great looking, professional templates for any kind of job application.

Date of experience: April 26, 2022
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback and rating us five stars, Tammi!

Indiana
2 reviews
0 helpful votes
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Your format is not user friendly
November 6, 2020

Your format is not user friendly. I had a great deal od difficulty migrating through the program and when I contacted three representatives they were not very helpful and were visibly annoyed with me.

Date of experience: November 3, 2020
Yashira H. Hloom Rep
over a year old

Thank you, Larry, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.

Arkansas
1 review
0 helpful votes
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It is false advertising because you are led to believe that the whole process is free only to find out you have to pay before you can download your resume. I also had to do more formatting and deleting because information was in the wrong place even after editing before downloading.

Date of experience: May 12, 2023
Xiara P. Hloom Rep
over a year old

Thank you for taking the time to share your feedback with us! To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here: https://www.hloom.com/resume/templates

We also provide a full access account for a small fee that grants you 14 days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

If you want more information, please visit our website or call our customer service tea at: https://www.hloom.com/contact

We'll be happy to assist you!

California
1 review
0 helpful votes
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Don't appreciate clicking on something that states free and then being charged at the end. Wouldn't even mind paying the few dollars but you automatically lock us in for long term if we do not respond in 14 days. Just does not seem like a very honest way to do business. Also tried to reach out to your 24/7 support and go a voice mail.

Date of experience: May 16, 2023
Xiara P. Hloom Rep
over a year old

Thank you for taking the time to share your feedback with us! To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here: https://www.hloom.com/resume/templates

We also provide a full access account for a small fee that grants you 14 days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

We recommend that you get in contact with our customer service team. You can contact them by accessing our Contact Us page, where you can call, email, or chat with one of our Customer Service Agents.
https://www.hloom.com/contact.

We'll be happy to assist you!

Arizona
1 review
0 helpful votes
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I thought the website was helpful but was not aware there was a fee until the very end. After putting in all of the work, I did not have time to start over on another template. The fee should be indicated sooner in the process especially since this is a site recommended for high school students.

Date of experience: March 6, 2021
Yashira H. Hloom Rep
over a year old

Our website offers a basic access account completely free which allows you to download a plain text version, Trevor.

However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.

In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!

AE
1 review
0 helpful votes
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It is useful to build a resume, and there are many templates from which to choose.

Date of experience: September 6, 2024
Paola V. Hloom Rep
8 months ago

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

India
1 review
0 helpful votes
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No mention of payment while making the resume, instead we are hit with a paywall. And then you have only a singular method of payment accepted, via credit card. I had to waste 3 days looking for a card that works after trying several.

Date of experience: July 30, 2021
Yashira H. Hloom Rep
over a year old

We’re very alarmed to hear this, Sangramsingh, and are certainly prepared to change the experience you had with us.

We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at social@hloom.com please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.

New York
1 review
1 helpful vote
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I thought it was free at first so that was irritating. To do all that work and then basically have no choice but to pay or else it'd be a waste of time, maybe show that at first. However, it was cheap and I'll pray you don't steal my info because I don't want to have to file a report. Overall though, super helpful.

Date of experience: January 7, 2021
Yashira H. Hloom Rep
over a year old

We’re thankful for the amazing feedback you have given us, Dave, we're always here to help!

California
1 review
0 helpful votes
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Comprehensible layout, easy to use, but monetization of the product is far too vague. Still unsure if I will be charged another $25 for my single resume after the 14 day trial even if I cancel before, but I suppose I will figure that answer out in about two weeks.

Date of experience: October 15, 2021
Yashira H. Hloom Rep
over a year old

Thank you, Jeffrey, for sharing your feedback and for giving us a great rating.

GB
1 review
0 helpful votes
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Being upfront about the fact there is a cost to download what you make would be good. I'd be fine with paying a small fee to use this service even on a one-off basis. I do not like being confronted with a price unexpectedly, even if the service is otherwise good, and I will be warning others about this.

Being unable to manually change the font size in the e-mail field so it doesn't line-break would be highly appreciated.

Date of experience: August 30, 2022
Xiara P. Hloom Rep
over a year old

Thank you so much for your feedback, and for rating our services; we're always happy to hear it.

Virginia
1 review
0 helpful votes
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Easy to use and helpful recommendation along the way! Definitely would recommended to my colleagues.

Date of experience: July 11, 2024
Paola V. Hloom Rep
9 months ago

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Georgia
1 review
0 helpful votes
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So far the process has been fairly easy
July 27, 2021

So far the process has been fairly easy. Please make sure you transfer most but not all of your material from your previous resume. Also, remember you can always cancel your subscription before the end of the 14-day trial.

Date of experience: July 27, 2021
Yashira H. Hloom Rep
over a year old

Thanks, Margaret, for sharing your experience thus far!

Texas
1 review
0 helpful votes
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Happy Customer
August 19, 2020
Updated review

So far it has been very good. But the proof will be whether I can get a job with the resume that I have built with the program.
I've been sending to different places and hoping this service lands me a job.

Date of experience: July 20, 2020
Yashira H. Hloom Rep
over a year old

Thank you, Wilma, keep going and soon you will have a brand new resume to help you land your dream job.


So far it has been very good
July 13, 2020
Previous review

So far it has been very good. But the proof will be whether I can get a job with the resume that I have built with the program.

Date of experience: July 12, 2020
Washington
1 review
0 helpful votes
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I have used this service in the past and wanted to explore updated options. The pricing is fair and the site is very easy to use.

Date of experience: July 15, 2024
Paola V. Hloom Rep
9 months ago

Hello,

Thank you for sharing your experience with us! Glad we were able to help!

Washington
1 review
0 helpful votes
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I wanted to fix a mistake and could not get back into section to fix it. Also thought it was a free template until I had worked through the entire thing. Also concerned that if I don't follow up to cancel a subscription I will be paying some fee indefinitely into the future and would like to unsubscribe from that service.

Date of experience: February 25, 2021
Yashira H. Hloom Rep
over a year old

To clarify, Katherine, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

If you need any help with editing or processing your cancellation just let us know by sending us an email to social@hloom.com.

North Carolina
1 review
0 helpful votes
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The services i used were nice besides the inability to actually edit my resume outside of the app. I understand that basically by design but it was annoying. Found templates elsewhere. But its still helpful with possible resume bulletpoints

Date of experience: January 3, 2024
Joseline D. Hloom Rep
over a year old

Hello!

Thank you for taking the time to share your experience with our services. We appreciate your feedback and are glad to hear that you found the templates helpful for possible resume bullet points.

We understand that the inability to edit your resume outside of the app was an inconvenience for you. While our design aims to provide a seamless in-app editing experience, we acknowledge that it may not align with everyone's preferences. We appreciate your patience and understanding in this matter.