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Hloom

Overview

Hloom has a rating of 4.5 stars from 3,645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter and bullet points. Hloom ranks 5th among Career Advice sites.

service
18
value
30
shipping
30
returns
1
quality
33
This company responds to reviews on average within 9 days
How would you rate Hloom?
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Australia
1 review
0 helpful votes
Follow Sandra M.
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Couldn't add a custom job title to my cover letter. Didn't make it known that it would cost money until everything was done. Very deceitful

Date of experience: October 24, 2020
Yashira H. Hloom Rep
over a year old

Thank you, Sandra, for sharing your experience and our apologies that everything did not go as you like.

To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Oklahoma
1 review
0 helpful votes
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Advertized as free but obviously they'll show you they want money after you fill the damn thing out. Whatever. Have my 2.80 ya bastards

Date of experience: June 2, 2022
Yashira H. Hloom Rep
over a year old

Thank you for your feedback, Tenae, and we're sorry if this caused any confusion. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services, we invite you to give us another try!

Massachusetts
1 review
0 helpful votes
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This website has been extremely helpful
September 9, 2020

This website has been extremely helpful. I'm making a resume for the first time and Hloom helped guide me through the steps.

Date of experience: September 4, 2020
Manuel K. Hloom Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Sweden
1 review
0 helpful votes
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Hloom is just too expensive
February 22, 2022

Hloom is just too expensive. Just use it sometimes when need to send and update my resume. Costs $24.80 each time.

Date of experience: February 18, 2022
Yashira H. Hloom Rep
over a year old

Thank you for your question, Joel.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Georgia
1 review
0 helpful votes
Follow Jennay K.
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I loved using the resume and cover letter templates from Hloom. They were so easy to use and look very professional.

Date of experience: April 6, 2023
Xiara P. Hloom Rep
over a year old

Amazing to hear, Jennay! Happy that you love our templates!

Oregon
1 review
0 helpful votes
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This was a trick
May 4, 2020

This was a trick. It said this would be free, but then you couldn't get your resume without being charged.

Date of experience: May 3, 2020
Yashira H. Hloom Rep
over a year old

Thank you for sharing your thoughts, Ann however we do not trick our users!

To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

California
1 review
0 helpful votes
Follow Rose-Lynn K.
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Does not say anything about having to pay until you finish your resume and go to save it. Though it is only 2.80 this was very anoying.

Date of experience: April 5, 2022
Yashira H. Hloom Rep
over a year old

Thank you for your feedback, Rose, and we're sorry if this caused any confusion. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services, we invite you to give us another try!

Maryland
1 review
0 helpful votes
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Hloom has been very helpful in building my resume, however it the website crashed several times throughout the process.

Date of experience: February 1, 2023
Xiara P. Hloom Rep
over a year old

Hello, Veronica. Thank you for rating us and for this valuable feedback! Also, apologies for the issue; if this problem continues, please don't hesitate to contact our customer service team at: https://www.hloom.com/contact

New Zealand
1 review
0 helpful votes
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I liked the old website better where you could download a template. I like this too but it's more than what I need.

Date of experience: November 30, 2021
Yashira H. Hloom Rep
over a year old

Thank you, Edward, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Illinois
0 reviews
0 helpful votes
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I was worried about the ease of use in converting my current resume to one in this format but it was exceptionally simple.

Date of experience: June 23, 2022
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback and rating us five stars, Brittney!

Montana
1 review
1 helpful vote
Follow Fay N.
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Might include a disclaimer that "although this template process is free, you will have to pay a fee to retrieve your completed resume".

Date of experience: September 13, 2022
Xiara P. Hloom Rep
over a year old

Thank you for your feedback and rating us. We do, in fact state in our https://www.hloom.com/terms-and-conditions how our services and products work before acquiring them. If you have any questions, please reach out to our customer service team at: https://www.hloom.com/contact

Canada
1 review
0 helpful votes
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Really cheeky to find a "free resume builder" posted on Reddit only to be billed after 2 hours of filling in my resume.

Date of experience: June 21, 2021
Yashira H. Hloom Rep
over a year old

To clarify, Tom, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Alaska
1 review
0 helpful votes
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So far, so good
February 1, 2022

So far, so good- I am a mother making this for my teen daughter, is it possible to open an account that also has my resume in it?

Date of experience: January 28, 2022
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback and rating us five stars, Tia!

District of Columbia
1 review
0 helpful votes
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I am glad I found this site
April 10, 2023

I am glad I found this site. First time user and may return in the future if needed. The have great templates and they were easy to use.

Date of experience: April 7, 2023
Xiara P. Hloom Rep
over a year old

Thank you for ratings us five stars!

Texas
1 review
0 helpful votes
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Really easy program to create my amazing new resume! Couldn't have done it without this software, I felt like I barely had to do any work!

Date of experience: August 29, 2022
Xiara P. Hloom Rep
over a year old

Amazing! We're so grateful for rating us five stars and that you're satisfied with our service!

Canada
1 review
0 helpful votes
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Was wonderful however the "free resume/ templates" is very misleading. Should take that off the website

Date of experience: June 5, 2023
Xiara P. Hloom Rep
over a year old

Thank you for sharing your feedback with us, and our apologies for any confusion.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:

https://www.hloom.com/resume/templates

We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.

For more information, please refer to our Terms and Conditions page: https://www.hloom.com/terms-and-conditions

We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services that we offer.

Contact Us: https://www.hloom.com/contact

Minnesota
1 review
0 helpful votes
Follow Jacquelyn W.
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It says on your website that the resume tool is free so I spent an hour creating my resume and now I am being asked to pay for it -- this is wrong

Date of experience: January 4, 2023
Xiara P. Hloom Rep
over a year old

Hello, Jacquelyn.

Thank you for sharing your feedback, and we apologize for any confusion.

We want to clarify that we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download the plain text version completely free. We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are not listed within the free account.

We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, that can help you with anything related to your account or the services that we offer.

Contact Us: https://www.hloom.com/contact

New York
1 review
0 helpful votes
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I really liked how this assisted you in creating the resume. HOWEVER, spent over 2 hours on this to find out that I had to pay for all the work I had done or I get nothing.

Date of experience: July 6, 2020
Yashira H. Hloom Rep
over a year old

Thank you, Lisa, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that.

With that in mind, we’ve passed your comments along to our team so we can keep improving

North Carolina
1 review
0 helpful votes
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This is a great tool to help someone get a jump start on going to the next level in their career moves.

Date of experience: May 27, 2020
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating, Donita.

Massachusetts
1 review
0 helpful votes
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User friendly
April 30, 2020

User friendly- but it was advertised as free. I put in all the effort just to find out I have to pay.

Date of experience: April 28, 2020
Yashira H. Hloom Rep
over a year old

We truly appreciate the four-stars and your feedback, Paula happy customers make our days brighter.