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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The products that I have ordered arrived promptly, and we're exactly as pictured. I could not be more satisfied with the service I have received, and have already placed another order.
Online shopping with Gentleman's Emporium is always a positive experience. The products are well designed & constructed. The value is competitive. Service is quick.
I love the clothes I ordered. I am all about the authenticity of the clothing, and they are %100 authentic.
I was purchasing for a small local theater group. The gentlemen's costume was awesome. One concern (not really a problem) was the pieces were of one line, and the outer coat could have had a bit more ease throughout the arms and shoulders to accommodate the rest of the ensemble. It looked very sharp, and over all was very satisfactory.
The ladies hats we purchased are absolutely beautiful!
My Order Showed Up So Fast... Unbelievable! Everything In My Order Arrived Safely and Looked Better In Person!
Best quality clothes for the best price I will certainly buy from here again
The pieces I bought were each just as I hoped they would be and as attractive as they appeared in the photos. The quality was exceptional and I wore the outfit with great pride.
Very handsome vest. Super customer service
The items we received from Gentleman's Emporium are very high quality. I will order from them again if I need another suit.
As in the past, conducting business with Western/Historical Emporium again offered a personalized and pleasant shopping experience. The products are of a high quality and their customer service is second to none. I absolutely love this company and look forward to shopping with them when the need arises!
The service was great; Jamie was very polite and professional and answered all my questions with specificity and succinctness. Thanks!
OUTSTANDING IN ALL AREAS...
Very happy Thank You
Called to ask about returning an item. Was directed to the bottom of website for returns. Would have liked to have had more overall friendly exchange of information. But the information was useful, did the return and am waiting for the replacement item.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members