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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This is one of those "best kept secret" values. The quality and craftsmanship of the leather on my holster were exceptional. Have paid a lot more and gotten a lot less for pretty much the same thing. Well worth the money and will be back for more. I ordered a size 40 belt and have a 34 inch waist so a size 38 would have put me in the middle hole but the 40 works. Western Emporium is a pleasure to deal with, value, service, great communication and very fast shipping.
Saw what I wanted, paid securely (thank you, PayPal!), and received it THE NEXT DAY! And I LOVE the hat!
I have always found GE to have a great and wide selection of products and they are fast and efficient in filling my orders.
Your service is great. I also enjoy your great product offerings. I ordered two pair of sunglasses in regard to my most recent order. One pair was great. The other pair had quality issues. I kept the glasses, because I could live with the bad quality issue. Otherwise, I enjoy your great service and product.
I ordered a mob hat it is cute and comfortable to wear.
The first order I made was too small, returned it and received a credit. Place another order and it came in a timely manner and fit properly. I was very impressed with you servicres.
Very friendly easy to do business
The card that came with the order with all the employees names is a very nice touch
Great products
Suggest you carry holsters that fit 4.62" barrels
I have to buy from another source
One stop shopping is a good customer return guarantee...just saying
Overall, totally over the top!
I loved it. Just wish you would have had a little more stock on an item I wanted
Very high quality items that were not available elsewhere.
One pair fit great. The second pair of pants I will be sending back. The sizing was off. Both well made of nice materials.
The vest I ordered was very nice and it came in a timely manner.
No problems.
The delivery time was much less than expected very satisfied with purchase
Everyone has been fantastic. When I had a holster color problem they fixed it fast. I have several belts and holsters and they'll all come in to play. I still have a few more products I want, and I'm happy to keep shopping here. Thanks to all involved.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members