About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I enjoyed finding your site and shopping with you. You have interesting inventory.
Fantastic customer service, I had an inquiry and it was answered very promptly and nothing was a problem.I would certainly recommend Western Emporium to any off my friends.I look forward to my next purchase,prices are good and the quality of product is excellent and the shipping to Australia fast and efficent.
As always, the folks at Gentleman's Emporium were timely and accurate. I've always had great service with this website.
Extremely quick delivery and was exactly as advertised.
The olive Victorian hat is beautiful! Could not be happier with it - everything and more that I wanted. I'll be wearing it at $#*!ens on the Strand in Galveston.
My shopping experience with Western Emporium has always been excellent... 20 star service all around...
I received my order in record time and it looks beautiful. I can't wait to see his face on christmas morning when he opens it
The item I received looks exactly like the image on the site. I ordered based on that (looks) and it doesn't get any better than that. Great Job!
The order came faster than I thought it would.
I needed a vest to start building my set up this is a great piece. I am very happy.
Best price in town! My husband loves his gunbelt and i loved your quick customer service. I made a mistake on my shipping address and they took care of it on the spot for me and i still got my pkg in less than a week! You guys rock! Thank you!
Service was fast and reliable and the clothes were perfect for my needs. I asked for size advice and the email response helped me make the best choice.
Very positive shopping experience!
40 years ago, I purchased a tan Western vest while on a trip to Colorado. Even in its worn out condition, it was admired by every one who saw it. I decided to look for a replacement before it fell apart, and searched the web for a counterpart. Finally found it at Emporium Stores, a Scully Western Single Point Vest # 171 Ranch Tan. A perfect match! Thanks for a great product. If I can wear this one for 40 years, I'll be 120 years old.
Great working with this Company. They listened to my needs and gave excellent advice. Shipping was fast and without a hitch. The product is very impressive. Well made and authentic. I am very pleased.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members