From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This was a gift for one of our grand-daughters & SHE LOVES IT!
Product was backordered! Got email from ya'll, am completely satisfied, and impressed with the results of my conversation with your personnel!
I was very happy with my order, the service was quick and easy, the delivery was fast, the product is of top quality far as I am concerned, I have shopped around and have found no other holster and belt of this quality at this price, I have owned several leather out fits and this holster and belt would be classified as the best I have owned at this price. I have looked threw the leather goods your business has to offer and I will be a return customer, soon I will be buying more for my son and grandsons. I will be also buying more for myself, the holster was right size, right color, right handed as ordered, I am completely pleased, thank you so much, Walter L. Arms Sr..
The size of the holster is too big. There is quite a bit of room in the pocket. However the hammer strap holds the revolver in tight enough.
Would shop with you before any other have had so many happy purchases and you continue to provide the best possible service and product
Very good service, product and price. I make a special mention of the customer service Lady named Eve.
Her service overall was outstanding.
Patience, willingness to help, courtesy, friendliness [in e mails]were second to none. Her service left nothing to be desired.
Shopping experience very good. Only problem: button holes on the vests finished poorly - they to fray immediately.
Items shipped sooner than expected and were well protected by shipping carton.
The item came a day earlier than predicted, which was *very* quickly. We have ordered quite a few things from Gentleman's Emporium, and they always came quickly and were wonderful. We get many complements on the hats and vest we ordered here.
Excellent shop and handled my issue with payment and delivery being in totally different countries swiftly and professionally!
I have dealt with them on several occasions and all have been excellent and fully intend to deal with them in the future.
STUNNING, STUNNING, STUNNING!
I was entirely happy with the whole purchasing process, very impressed with the speedy US to NZ delivery. I will definitely remain a customer.
When I contacted customer services with a few questions, they emailed me back in a very short time. The order I placed was packed and despatched extremely quickly. Excellent service - highly recommended.
I was extremely pleased with the delivery time, it was less than a week. The product itself is of good quality and looks very good and fits well. The only disappointment was the price. I thought it was a little high for similar items I have bought elsewhere with the same quality. However, you are the only place I could find this type of hat. Thanks and I will recommend others to your site, and I am sure I will be a return customer.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members