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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Friendly helpful customer service personnel. Handled lost shipment ( by UPS) well and got products to me in time for event.Allowed leeway in return time to exchange items. Overall a very good experience.
I purchase a blouse and although I had to return it (only because it did not work with my outfit), it was a beautiful well made item. It was delivered promptly, the return was easy and my credit was fast.
All of the products I purchased were made with quality materials. The accessories were more than I expected.
Thank you for helping me when I needed it.
Ever thing fit great right fit holster an belt right size
Great product with great service.
I've bought items from you guys for several different shows but never as many as I've needed this fall. Delivery times have been very fast, and the few pieces I've had to return because of fit were refunded in a very timely manner. I love the look of our show, and it's largely because of your great pants, vests, and scarves!
I'm very happy with my shirt I can't wait to wear it on my Halloween Cruise
The historical cost I ordered was authentic and fit perfectly, I'm a big girl so I ordered a 2x and it fit
Perfectly
Pay attention to the size guide that is posted
The material is not cheap n looks expensive
I love it
Great experience, shipped much faster than expected and great product.
Well made product with heavy weight fabric and size fit good. Plenty long enough in the sleeves and length. Will purchase from again.
I continue to be somewhat surprised at the excellent quality of what i buy for the reasonable prices. I truly couldn't be happier or more satisfied!
Great service and speed of shipment!
Good quality gear and good service. Unfortunately international shipping charges are STEEP!
Quality of the boots were less than expected. Not only did I have to pay postage and handling on the purchase; I had to pay another $11.00 to return the boots. Not likely I will use Historical Emporium again.
These folks are the best!
Excellent service
The Emporium is a great place to shop. I have had nothing but good experiences with service and products. I am a faithful customer. Dealing with returns for different reasons, is completely simply. It makes life easy. Very user friendly.
The selection, quality, and price is top-notch. They packed it with love!
I portray an earlier 20th-century schoolmaster at a historic schoolhouse and Historical Emporium has everything I need to suit up.
The quality of the hoop and blouses I ordered were of excellent quality.
The wig was not what I expected, but the quality was good. I returned it because the color was too dark for me. I have white/gray hair. I really need a wig of that color.
Ginny
Will purchase again
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members