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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great selection, reasonable prices, excellent delivery time.
You guys are awesome
I was thrilled to finally find the right clothes for my husband to wear during the music festivals at Lincoln's New Salem Historic Village in Petersburg, IL. And he was very happy with the entire outfit after he learned how to handle all those buttons and suspenders. The clothese are very comfortable to wear!
I did order a size 36 on the pants and it is extremely tight. I fit into 36 in every other brand but yours seems to run small.
The vest size is as stated. The color of the back is darker than what the pic on the website shows but is still very nice. Delivery time shorter than expected. I'm very pleased with the vest which I purchased for a wedding and definitely buy another product from you.
Great products
The service is very fast. I like my suspenders very much. I bought two vests, one was too small and I will be returning it. I ordered and received a replacement for it. Both vests are made of beautiful material but two button stems broke the first time that I wore it. The button stems are cheap plastic and because they are cloth covered I probably won't be able to obtain replacements? I will contact customer service regarding this challenge.
Just as described Shipped right away with excellent tracking service & email notifications. Very happy to have ordered from The Gentleman's Emporium
Easy Ordering, Fast Shipping, Thanks!
Was very pleased with the quality of the products.
Customer service is outstanding. I returned one pair of trousers and was given credit quicker than expected, that tells me a lot. I'm not one to order clothes on line (my first time) but this was smooth and easy.
Will buy again.
The cane was much nicer than I expected considering the price. You can't tell the difference between this cane and my sterling silver cane.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members