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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The young man with whom I spoke to make my order was consummately professional, knowledgeable about the products and quick to respond to questions with good answers. I could have been more pleased with the conversation. I requested a quick delivery and was delighted with a delivery to my home in three days. The order was correct and the products are high quality.
I wear a vest all year long.
Hot, cold or in between.
This vest was to spice up a bit for a more dressy look.
A great new look for me.
Thanks.
Sizes offered were not correct.
They were polite, informative and my return turn around was just a few days.
Fast delivery and quality products
Great business, good web site showing items with true descriptions, excellent pricing and fast fast fast service and shipping. Items received were of very good quality.
I hadn't known of Historical Emporium prior to my ordering, but after finding it I am telling everyone that I know to contact them when they are in need of their goods.
The western gun belt/holster that I purchased is of the finest quality, color, fit are perfect.
Great sales and service, my hat is off to your staff.
Fast service, excellent quality. Much nicer than I expected.
I ordered the wrong size as the sizing for things like this can be hard. I called and they swapped it with me quickly and easily. They even sent the new clothing item out to me before I had a chance to mail back the one that was to big!
Always a positive shopping experience
I wish you had more sizes for us larger men, but everything you make is so well-made and so historically accurate in its making that you are the only place to buy these things. I have purchased costumes for plays and even television shoots, and I have never been disappointed by the product or the service. I love your store I love your service I love your products.
I don't usually order clothes for myself online. I need to feel the material & try the item on. I took a chance! The blouse fits great & the cotton material is soft & of good quality! I can't wait to wear it on Christmas day with the long skirt I am making! I wanted the "old fashion look"!
I love your store and recommend it to all my friends!
Great service. Love my purchases. Website
Does a good job of describing the clothing and viewing.
The ordering was easy and delivery was great very happy and satisfied with both orders tho my fault I ordered the belt to small. Thanks enjoy doing business with you and hopefully more in the future. Rt
Fast courteous service.
Particularly fast response to my question and fast delivery.
Products are great. My coat went on sale the day it was delivered to me but you kindly returned the difference to my credit card. That is great cutomer service.
Extremely satisfied with service and quality of merchandise.
I originally purchased the wrong item. I love the boots I purchased.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members