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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Great Service, good delivery time, good products
It was easy to place an order and it arrived quickly. I ordered 4 ties to incorporate into my everyday wear which gives a unique look, and dealing with the public, I try to be different and give excellent customer service so they'll remember and come back. With gentlemansemporium.com ties I get many compliments and interesting smiles from the ladies and questions from the men of: where did you get the tie? Thank you for the high quality products - I will be ordering again soon.
Living in Alaska I needed special shipping so I called in for assistance. Your costumer service was amazing. We are celebrating our 25th year of performing our Winter Melodrama and we wanted it to be extra special.
We ordered our Heroin costume from you and she loves it. We will keep you on our list for future show.
Thank you, Alaska Fan
My navy calico Vera Day dress fit like a glove. I am extremely pleased with the dress. It is definitely quality made and flattering to one's figure. And it was packaged so well that there was very few wrinkles. I am pleased!
There was a problem with my address. You guys contacted me straight away and it was sorted. Great company to deal with.
Like it very we'll. I like the service also.
Well-packed, shipped when they said it would, things were as described. A very nice business.
The vest I ordered was wonderfully and carefully packaged and arrived in perfect condition. It was even more beautiful than the illustration! I was absolutely satisfied and now look forward to ordering even more such elegant clothes!
Loved the products, excellent quality.
Gentlemans Emporium is a great resource for any wardrobe department looking for quality reproductions of Victorian menswear. They have a great range of products, made in good quality, machine washable fabrics in a range of colours and styles. Even with postage to Australia & the unfavourable exchange rate, it is cheaper for me to buy their garments as opposed to having wardrobe staff make things from scratch. I have used Gentlemans Emporium to outfit male cast in several Operas and Musicals now and will continue to use them in the future.
The product was cheaply made and withou an elsatic strap
Great products. Great service.
My online search for hobbit style clothing always led me back to the Gentleman's Emporium. After a thorough review of their expansive collection I found several items that had the look I was going for. The excitement built as I waited what felt like only a few short days until they arrived. The products were very well crafted, sturdy and beautiful. I wore them to work that Saturday where I received compliment after compliment on my wardrobe...the fundamental work shirt (natural), the mustard color canvas work pants (carhartt-esque), the brown suspenders and brown canvas vest all fit so well. The only person who did not like my new attire was my rather practical wife who told me to "grow up" and that Im "dressed like you're on the set of a movie." To that I say Never! I look forward to purchasing more items to add to my hobbit closet! Thanks, Kirk
I Love this Place! Why Look like Everyone Else!
Purchased clothing for a prohibition party on a cruise. Extremely professional quality clothing. Sizes are true. Pants require hemming. Will purchase from this vendor again.
Excellent quality - quick delivery.
This company's customer service and products are outstanding. They have assisted me on a number of purchases, are always professional and helpful, and assist to make sure the buying process is perfect. I highly recommend them.
My purchase and delivery went very smoothly.
The folks at gentlemansemporium.com reveal a genuine enjoyment and engagement with what they do and were very eager to answer questions and share their enthusiasm. Very pleasant doing business with these good people.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.