Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Chuck Z.
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April 2, 2015

Date of experience: April 2, 2015
David E.
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I ordered a belt and holster for my 44/40 revolver.I called and talked to a gentleman in customer service
Who was very helpful.He told me the belt and holster I ordered would work with my revolver.My order was here within about five working days and I was very pleased with everything.I would recommend gentlemansemporium.com to anyone.

Date of experience: April 2, 2015
Zopalote H.
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April 2, 2015

Date of experience: April 2, 2015
Hannah S.
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Very happy with the product, was rather disappointed that I had to pay almost £20.00 to receive the goods due to duties. This took the overall cost including postage to more than the cost of the goods. However, the shirt was exactly what I wanted.

Date of experience: April 2, 2015
Vincent C.
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April 2, 2015

Date of experience: April 2, 2015
Michelle U.
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April 2, 2015

Date of experience: April 2, 2015
Gordon Q.
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I was very impressed with the service I received! I made an order on a Friday afternoon and needed it here in Hawaii the next week for an event. It came the following Wednesday with plenty of time to spare! The clothes were great however a few items did not fit me correctly so I returned them. I got a full refund with no problems. I highly recommend shopping here!

Date of experience: April 2, 2015
Gwen W.
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My outfit was beautiful, well made, and it fit. I love it!

Date of experience: April 2, 2015
Lanier F.
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April 2, 2015

Date of experience: April 2, 2015
Linda N.
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I was very happy with the service I received
April 1, 2015

I was very happy with the service I received

Date of experience: April 1, 2015
J B.
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Honestly a bit pricey for the quality of material, but glad it was made in America. Also, shipping was extremely quick, amid fears that i would not get my vest in time for a formal event. Processing and shipping was great.

Date of experience: March 31, 2015
Daniel M.
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March 31, 2015

Date of experience: March 31, 2015
Kevin W.
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March 31, 2015

Date of experience: March 31, 2015
Judy K.
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March 30, 2015

Date of experience: March 30, 2015
Thomas C.
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March 30, 2015

Date of experience: March 30, 2015
Mr M.
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Great!
March 28, 2015

Great!

Date of experience: March 28, 2015
Ian C.
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Very pleased with the coat, the service and the delivery time to the UK.

Thanks very much.

Date of experience: March 28, 2015
Jude B.
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March 27, 2015

Date of experience: March 27, 2015
sutler w.
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March 27, 2015

Date of experience: March 27, 2015
John P.
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All goods received in a timely fashion
March 27, 2015

All goods received in a timely fashion. One frock coat was a gift to my son. He did not like it and I have returned it for a credit. Credit not post yet. Pls review and attend. Thanks, John

Date of experience: March 27, 2015

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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