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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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I ordered a belt and holster for my 44/40 revolver.I called and talked to a gentleman in customer service
Who was very helpful.He told me the belt and holster I ordered would work with my revolver.My order was here within about five working days and I was very pleased with everything.I would recommend gentlemansemporium.com to anyone.
Very happy with the product, was rather disappointed that I had to pay almost £20.00 to receive the goods due to duties. This took the overall cost including postage to more than the cost of the goods. However, the shirt was exactly what I wanted.
I was very impressed with the service I received! I made an order on a Friday afternoon and needed it here in Hawaii the next week for an event. It came the following Wednesday with plenty of time to spare! The clothes were great however a few items did not fit me correctly so I returned them. I got a full refund with no problems. I highly recommend shopping here!
My outfit was beautiful, well made, and it fit. I love it!
I was very happy with the service I received
Honestly a bit pricey for the quality of material, but glad it was made in America. Also, shipping was extremely quick, amid fears that i would not get my vest in time for a formal event. Processing and shipping was great.
Great!
Very pleased with the coat, the service and the delivery time to the UK.
Thanks very much.
All goods received in a timely fashion. One frock coat was a gift to my son. He did not like it and I have returned it for a credit. Credit not post yet. Pls review and attend. Thanks, John
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.