On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I did not think you would have anything that would fit a fat old man, but, I get this email back, showing me the sizes that would fit me! Very nice, very professional, and I am very happy
It was very easy to shop the system. The sizing is accurate too.
I have been looking for a cheap pair of mid-calf boots to use as part of a pirate costume and an x-wing pilots outfit. Not only did Gentleman's Emporium have what I wanted they were extremely reasonable in the pricing. About a week after I placed my order there they were at my doorstep.
Good quality period clothing with prompt shipping. Returns are no hassle and credit was issued quickly after GE received the return. Thanks
Hi,
The leather RAF helmet us quite good, the googles are prop quality but they were not expensive.
All in all " GOOD SHOW " as the Brits would say.
Regards,
Jb
Everything about the process, the items and the delivery and packing were excellent.
Service was great and the product was also.
I was so surprised how quickly my order came,i ordered on sunday and the watch came on wednesday plenty of time for my sons birthday. The pocket watch is of a very nice quality,very interesting to look at.Overall experience was excellent!Thanks so much!
Fast service with professional representatives to answer questions.
I am director of a small community theatre, and I have bought your products for the last several years. I have not found a better site for affordable, high quality period costumes.
Excellent products, period true, fast shipping, and Very happy.
The website is easy to navigate and this company has a wide variety of products for the western re-enactor to browse through. I'll be ordering more in the near future.
My Mother bought me a gift card to this site i've never heard about and the have all this fancy old attire a selected a piece and it came before I expected it to. I was most pleased
Very nice hat. You can't go wrong ordering this one
I needed a shirt to start my steampunk outfit. I had to call the company because of an issue with my credit card. The customer service I received was top-notch! My shirt arrived in a most timely fashion and I'm very pleased with the quality! I will definitely be ordering from these folks in the future!
For period style men's wear Gentleman's Emporium offers a good value. Although the products are not fine tailoring they are good looking and affordable.
Great vintage looking vests for wedding party. Well made and appropriately sized. Reasonably priced.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.