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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quality products, especially the shirt.
They were courteous in answering my questions.
As theatre costumers, we couldn't do our job without Historical Emporium!
Great product, good price.
After ordering, I realized I made a mistake. A quick email and their customer service fixed the problem and still delivered on time. Everything was top quality when it arrived. I've made another since then and it's been great too.
Over all I am very pleased with my shopping experience. All items I purchased were of high quality and useing to size chart all fit to a T.5 stars
I have to say we love the vests. The customer service when I called in was not the greatest. I will definitely look at this site for future needs. I love it. I have said already the service person I got was not the greatest. I say this because I work for Geico and customer service is everything. I love what we got for our wedding and will recommend and search the site again for future events needing something
I love it had to buy one for my daughter. Great service Thank You Christine Robertson
An overall great experience. I had a big party to go to and (of course) ordered late. Everything came when I was told and every piece (hat, shirt, pants) was good quality and well made.
Ordering was easy and it arrived on time and as expected! Love my purchases!
I have been thrilled with every purchase!
I found out very late that I needed a costume for a play for the historical society and couldn't imagine where I would find what I needed but I typed in "Victorian Medium Costume" and everything that I needed was pictured immediately. The prices were excellent and they arrived within 3 days after ordering which helped alot since they needed to be altered slightly. One of the other members of the cast also needed something in a hurry so I recommended the site to her and she was equally as amazed and satisfied by the quality and efficiency that her order was handled. Thank you so much.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members