Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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deborah d.
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Love the shirt, awesome
November 5, 2015

Love the shirt, awesome. Timing was perfect and early. First time buyer. Will be back!

Date of experience: November 5, 2015
Amanda G.
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Delivery was soooooo fast
November 5, 2015

Delivery was soooooo fast. The price was low and the quality was high, I was thrilled with my purchase!

Date of experience: November 5, 2015
Jeff B.
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Dealing with the Emporium was a delightful pleasure. I worked with Eve who made some excellent recommendations and was very knowledgeable about the products. All promises exceeded expectations. Packages arrived on time. The clothing is well made and comfortable. You have earned my trust and future business.

Date of experience: November 5, 2015
pmsteele T.
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November 5, 2015

Date of experience: November 5, 2015
Ron L.
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No surprises
November 5, 2015

No surprises

Date of experience: November 5, 2015
David f.
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I had my best stolen from my doorstep
November 5, 2015

I had my best stolen from my doorstep. Historical emporium reshipped another one without any hassle and it came within a couple more days. The best itself was very high quality.

Date of experience: November 5, 2015
Slim R.
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The product was even better than advertised
November 4, 2015

The product was even better than advertised. Thank you!

Date of experience: November 4, 2015
Tom M.
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Professional, courteous, helpful employees on the phone. High quality merchandise. Quick delivery time.
Good quality clothes.

Date of experience: November 4, 2015
Edward I.
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What in the world is a "display name?"
November 4, 2015

What in the world is a "display name?"

Date of experience: November 4, 2015
Christina N.
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November 4, 2015

Date of experience: November 4, 2015
John R.
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Service was great!
November 4, 2015

Service was great! Costumes were wonderful! Delivery right on time.

Date of experience: November 4, 2015
Ronald L.
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Great quality, Great service...
November 4, 2015

Great quality, Great service... the shirt was actually well made, and something I can wear for years of ongoing costuming. Love it.

Date of experience: November 4, 2015
Matt C.
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Love the products
November 3, 2015

Love the products. I ordered size 2xl for both vests... the brown vest fit perfectly, if a tad snug. Love the product. The black vest is from a different maker though it is the same style. It is what I would have expected in a 2xl vest, as I had to cinch the vest back to about half. Now it fits very comfortably and looks great from the rear. I will purchase from you in the future, but interestingly, since I love vests... my wife calls me her "vest man", I was web searching and found the same vests same manufacturer,,, I purchased from you substantially cheaper on another site.
Nevertheless, I do hope your company does well, as I love having a source for quality period goods.
While it's never been my principle source of income, I've been a banjo player for hire for nearly half a century. Traditional jazz, Dixieland, Civil War period, 1890's '20's, show tunes and Big Band period are among my repertoire. It's nice to find clothes to fit the period I'm playing. You will hear from me again.
Sincerely,

*******@gunsite.com

Date of experience: November 3, 2015
Marcus J.
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Excellent merchandise in keeping with period/style and quality. When my girlfriend learned of it following my order, she made a purchase also.

Date of experience: November 3, 2015
Alexandra P.
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No complaints here
November 3, 2015

No complaints here. Items came in the time indicated on my order. They were wrapped and folded within the box with care. The quality was much better than i had anticipated. Would recommend this website to friends for sure.

Date of experience: November 3, 2015
John R.
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Seamless purchase online all th way from England
November 2, 2015

Seamless purchase online all th way from England. Purchase arrived in 2 weeks. It was superbly priced, well made and is a pleasure to own. Thank you very much

Date of experience: November 2, 2015
RMHS D.
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You are my go to company for period theatrical needs! When I need quantity and supply is limited, you help to make it happen! Have not had a single item that I have been disappointed with.

Date of experience: November 2, 2015
grosmeg W.
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Looked all over the internet to find a button on the shoulder lab coat that I could alter for a Dr. Horrible cosplay. This site by far offered the best price and quality.

Date of experience: November 2, 2015
Debra B.
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November 1, 2015

Date of experience: November 1, 2015
Oscar W.
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Love the Compliments I'm given,great for the moral. Thanks for a great Derby!

Date of experience: November 1, 2015

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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