On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I bought 8 pairs of gloves. I had to return them all because they were too small and not quality we needed
No issues what so ever, fast delivery.
We ordered SO many items from you. I love them all and everything fit well with some minor alterations. We had dresses, skirts, aprons, and tons of men's vests, pants, and suit coats. Lengths were good. Quality of stitching is great. Every item has lasted through a 3 week performance schedule and 1 week of rehearsals.
Love it! Customer service contacted me to clarify my size based on the measurements I inputted for my order. They helped me find the right size, and when I received the order and tried it on, it was a perfect fit. Seriously. I was expecting to hem and make couple of other adjustments... No, it was perfect. Worth the wait and worth the price. Thank you, thank you.
Fast shipping, reasonable prices and great merchandise!
I ordered a Rabbit watch on two different occasions for my wife and
Daughter. Very nice product!
Love the products and the site. Customer service is I receive is top notch. Love you folks!
My experience with the company was perfect. Unfortunately, the jacket was too small. I sent it back to exchange for a larger size
The vest had an awful lining...turquoise!...Stripes! Yikes...
The shirt was nice but little too much for me.
I returned both and got the commander vest...i love (but have to exchange for size larger)...and still waiting for the replacement shirt.
My primary use for your goods is to go with my '29 Model A ford and a '06 Steamboat. I am looking forward to you expanding your inventory to include '30s items.
Keep up the good work and I will order more items as I need.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members