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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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I received my package in 2 days. Items were of high quality. Very impressive.
The orders I have received from western emporium have arrive in a timely fashion and have been true to my order. The sizing is accurate I have returned a few items without any problems.
As always t h e styling and fit is perfect. I have used you before and I will continue. Thank you and n God bless
Service and shipping was quick, and the site has a great selection of good things on sale.
Nice website, easy to order.
I continue to be very pleased with the quality of the items I have purchased and with the speed of delivery. Have had a very positive experience dealing with those individuals I have dealt with through
Gentlemansemporium's telephone service.
Amazing products - amazing service - I am so impressed with the speed that I received my items, real people will respond to you almost immediately. Real human beings! Everything that I have purchased has surpassed my expectations. This is my "go-to" place for gifts.
Everyone was very helpful and I received my merchandise early or on time (which was great because I was in a rush)... only wish you had a few more ladies pieces especially suitable for a bride... very hard to find nice bridal attire in a reasonable price range like yours.
Jesus is the reason for the season!
I received excellent advice when looking to match a jacket to a vest.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.