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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Your site was easy to maneuver. The products well displayed and described. My son is very pleased with his vest, and likely to purchase other items in the future. We were shocked at the speed of delivery. Overall we were very pleased. Thank you.
Awesome products, terrific customer service.
We order from your company pretty regularly. We find the quality of your merchandise suitable for the stage and fits in well with the costumes we build or period garments in our stock.
First time buyer...loved the hat. Gave it as a gift. Good Quality.
Great service with fast delivery.
Great product.Great fit
Fantasic customer service. Needed quick delivery for christmas present & it was shipped the same day.
Customer service provided very helpful information regarding the items I was interested in. They actually even referred me to another vendor when westernemporium did not have the exact product I needed.
The entire experience with my transaction was 5 star. Product was as described and best of all, the gift of a snow white cashmere scarf was greatly appreciated by the recipient.
Service and products that i ordered were delivered quickly, and on time. Products were of better quality than i expected, and i will certainly order again, in the future!
Great item great price came very quickly.
It's great
Ascots can be a little difficult to find and I was ecstatic when I discovered the selection at Gentleman's Emporium. The price was excellent, but the quality is difficult to determine when shopping online and this was the one concern that I had. The individual that I dealt with was excellent and my order arrived within the time frame quoted to me. When the ascots arrived, I was completely satisfied with my shopping experience and the quality of my purchases were superb! Thank you! I also purchased two monocles as joke gifts and they too were exactly as advertised and great fun!
Excellent customer service. Quality of item purchased is outstanding.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members