On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Couldn't be happier.
The smoking jacket quality is excellent and the look is excellent, plus it fits my husband perfectly. The only negative for Canadian customers, you should not call it a vintage smoking jacket, due to the word vintage I had to pay duty on the item. If it had simply been called a jacket it would have come in with no duty. I will forward via separate e-mail an image from New Years Day 2016 dressed in our Edwardian New Years finery.
Best regards,
Sybil Kangas
All the products we ordered are excellent. The quality is the best I have seen, the fit is perfect. Words fail me
In describing how happy and impressed we are in the qualit.
This was a gift for a very special family member that I had not seen in decades...she was more than pleased with the gift...and very excited to know that I had plans to send her more gifts from your inventory...most likely something for myself as well.
My hasband loved it at one sight. However, it is too small, he asked me to get 48long... All are sold out.
So sad. I got other bland, he refused all. Will wait & hoping the size he wants is available.
Wonderful service, loved the product.
Needed a shirt to go with a black leather vest for Rancho period costume. Works great!
Products as advertised. Reasonable price, quick turn-around.
All in all, a good purchase.
Great pictures on web pages. Depicted the product justly. Ads gave plenty of info to make purchase. Belt order assistance listed right on the page to help get the right size. Awesome.
Pants were way too long had to taylor them, and the color is not what I expected.
Good Customer Service and understanding.
Great site. Great product selection. Fine quality clothing.
Very satisfied. Delivered promptly. Would definitely use again.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members