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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have purchased over a dozen dress vest plus shirts, a Hat and ties. Everything I purchased was as spoken of, so I am a very happy customer. Anyone who wants quality should buy here.
Lightning fast shipping. I was really impressed and very pleased.
I got exactly what I was wanting and expect. Every thing was as it was shown on the net. I could not have been happier.
Beautiful dress and it fits perfectly. Thanks you western emporium so much! It came ahead of schedule and the price was fair. I will happily use this service again.
I purchased a brown 4 pocket vest it was backordered they got in an to me before my event. I immediately ordered a black one to have both colors. This is a total of 3 purchases over the past few years.
Will buy again when need arises.
The vest is good quality, well made, and very suitable for what I need it for. The price was right also. Thanks.
Quality and customer service was terrific! Quality of products are excellent!
The product was exactly what I was looking for, you price beat anyone out there with similar product and the delivery was faster than estimated. I could not ask for better.
Excellent service and a team willing to go the distance. Needed a particular jacket (that we found no where else) by prom, only a week away. We revived jacket and were worried it was too small. They sent out the next size the same day. We were able to return the extra jacket with a rapid refund.
Great team!
The quality of the clothes that I received was amazing. The comfort was also exceptional.
Fun stuff- wore it at a wedding- everybody loved it
NO bad experience,either with your products I have purchased or with your customer service,who have always replied promptly and intelligently to my stupid questions.
Definitely will shop there again.
Delivery time exceptional since I live on Maui,HI...The quality of the products I purchased was top notch. The Homburg and Boater hats are now part of my collection. Very happy with every aspect of your services.
I ordered the wrong size and the representative changed my order and I received the correct size without waiting too long.
Great Site! Great Service! Keep up ze good work!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members