On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Incredibly fast shipping, I was so impressed. Excellent quality item, the men's tweed boots. Husband is in love with them. Definitely will buy from again.
My first purchase with the Gentleman's Emporium was very positive.
Internet purchase checkout was very smooth without any complications.
Product (John Bull Top Hat) was accurately described with quality better than expected. Not a costume quality but a real hat!
Delivery was one day earlier than expected.
I have referred the Gentleman's Emporium to several friends and will soon be returning as a loyal customer.
Thank you!
Very happy with quality and fit.
Delivered as promised
Items were accurately described, and aptly delivered. Excellent service in every aspect!
Awesome service awesome quality
I AM VERY PLEASED WITH MY EXPERIENCE WITH GEMTLEMAN EMPORIUM, THE PRODUCT THEY HAVE ARE VERY EXCELLENT PRODUCTS IN THE VINTAGE LINE OF COTHING JUST WHAT I WAS LOOKING FOR.THE SALES PEOPLE THERE ARE FABULOUS AND ARE VERY KNOWLEDGEABLE, WILLING TO ASSIST YOU IN ANY WAY THEY CAN. THANK YOU VERY MUCH FOR ALL YOU DO TO HELP MAKE IT EASIER ON EVERYONE. R. HUNT. [ SANTA RAY].
I was generally satisfied. Your products seem to be the best at an affordable price.
WOW!
I wished I would have known about this about this company before. I'm 70 now and remember how sharp my father & grandfather looked when they put on their finest, like Movie Stars. The Gentleman's Emporium carries that finery of yesteryear. Many products are still in vogue. I bought a homberg hat and a gold best. They are both "out of the park" quality and I'm sure the will wear well for years. I will be making many more purchases from these guys and referring friends.
Exelent nice and smooth service
I,m very well pleased
I was surprise of the quality. The service was VIP.
Shopping...number one, i'am from Quebec,Canada and of if i have a chance to travel on the west coast, must make a stop to visit you guys...
Thank you again for sharing your product with us...
Regards
Wonderful
We purchased a straw boater it fit a big headed man. No down side to this.
Nice quality
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.