Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Billy Y.
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October 6, 2016

Date of experience: October 6, 2016
tim U.
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Customer order dept
October 6, 2016

Customer order dept. was great. Received the holster 3 days before I expected. Holster is better quality than I expected.

Date of experience: October 6, 2016
idonthaveone J.
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Navigating your website and using it to order did not work for me. I had to call in to order.

Date of experience: October 6, 2016
Rick S.
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I love shopping your store, would love to see some 18th century clothing though

Date of experience: October 6, 2016
Juanita L.
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The senior ministry at the church I attend is having an old fashion Fall Festival, and we were asked to dress in clothing appropriate to that era. I purchased a long skirt, an apron, a bonnet, and a hairpiece. I am very pleased with all of them. The price was reasonable, the items were well made, and the delivery time was excellent. I would purchase items from this site again.

Date of experience: October 6, 2016
Jim T.
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Always want the lower prices but I'm okay with everything

Date of experience: October 6, 2016
Michelle O.
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October 6, 2016

Date of experience: October 6, 2016
Gary Y.
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Wore the mustache and goggles in the Distinguished Gentleman' Ride.
They were a smash hit.

Date of experience: October 6, 2016
Jean I.
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October 6, 2016

Date of experience: October 6, 2016
Grundle T.
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Great quality, affordable price
October 6, 2016

Great quality, affordable price. A great place to shop

Date of experience: October 6, 2016
Jeff J.
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Product as described and delivered in a timely manner. Thanks.

Date of experience: October 5, 2016
Chuck T.
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Enjoyed my purchase
October 5, 2016

Enjoyed my purchase. Great quality products and service. I will be a continued customer.

Date of experience: October 5, 2016
Trooper M.
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Always happy shopping here
October 5, 2016

Always happy shopping here.

Date of experience: October 5, 2016
sandy G.
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I have ordered before and everything always come very quick, and I have never had any problems with your service

Date of experience: October 5, 2016
Miguel X.
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I am a fan of the your firm but I had to return the vest because I jaust did not like it "in the flesh" so to speak a matter of taste I suppose.

Date of experience: October 5, 2016
Stan K.
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The red canvas vest is well-constructed, it seems to be made of quality materials, and the size I ordered fits just as the online guide suggested. In sum, this seems to have been a good buy.

Date of experience: October 5, 2016
Keith Z.
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Incredible experience!
October 4, 2016

Incredible experience! All the products were superior quality. One item was too small and needed to be returned/exchanged. That process was simple and timely. I'll be ordering from Gentlemans Emporium again without hesitation! Job well done.

Date of experience: October 4, 2016
Donnie O.
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Excellent service!
October 4, 2016

Excellent service! Fast shipping, very good response on receiving send backs, pair price for the quality. Could not be happier. Customer for life...

Date of experience: October 4, 2016
Martin U.
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These guys are the best when it comes to quality, price and fashion sense. There is none better. I am a loyal customer for life!

Date of experience: October 3, 2016
Desi a.
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All the items arrived in a timely manner and were in excellent condition. We purchased a full outfit and the only thing that was not a good fit was the hat so we ordered the next size and it came faster than anticipated.

Date of experience: October 3, 2016

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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