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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I WAS LOOKING AT THE REVIEWA ON THE HOLSTER AND WASNT SURE IF THIS IS WHAT I WANTED OR NOT. SO AFTER LISTENING TO EVERYONE STORIES I TOOK A CHANCE OF BUYING THE 45 CAL SINGLE HOLSTER AND IT WAS OUTSTANDING! A FRIEND OF MINE HAS ONE THAT HE PAID $500.00 FOR AND HE SAID THAT MINE LOOKS BETTER THAN HIS DID. SO TO SHORTEN THIS STORY I GOT THE 8 INCH HOLSTER AND BELT FOR MY UBERTI 1858 REVOLVER AND IF ANYBODY IS INTERESTED MY SECOND MODEL UBERTI DRAGOON 44 CAL REVOLVER ALSO FIT THE HOLSTER. SEE YOU NEXT TRIP! THANK YALL BEAR FROM SALEM WV
I needed a recommendation on ordering a pair of men's boots.
Excellent, professional advice.
The shoes were a perfect fit!
Good service, quick delivery, excellent products.
If you are looking to dress authentic for the era that you are looking for, This is the place!
Overall the experience was top notch. I ordered three skirts, one was too short but at 6'4" in heels this isn't uncommon. The other skirt fit beautifully and was plenty long enough. I purchased the same skirt in the jacquard fabric but it, combined with my plaid corset, became too busy an outfit. The skirt was beautiful though and I only returned it because I didn't need it at the time. I'm planning on ordering the same skirt in gray in the future. I boxed up the two skirts to be returned and got all the way to the post office before I realize I had forgotten the return sheet! Ugh. I added the order info on a slip in the box and called the company to let them know. The woman I talked to was so sweet and helpful--I wish I could recall her name and credit her specifically! The return was processed within 2 days and I received my PayPal refund the same day. Overall, I had a great experience, the quality is impeccable, and everything shipped incredibly fast! I would highly recommend this fabulous company.
I had to adjust buckles on suspenders so they stay buckled
This is a great resource. I purchased a complete set of clothes for my wedding and couldn't be happier with the results. I will definitely be back and will be recommending this to my wife too.
I had to swap a couple of items for different sizes. The lady I spoke to in customer services was very friendly and helpful and the returns process is as simple as it can be.
Friendly phone service. Ordered on a Friday, here on Monday. Superb!
Shipping was quick, return for a smaller size was easy and shipment of replacement was surprisingly fast. Cost of item purchased was very reasonable and the quality was very good.
A quality product,I love it and look forward to shopping there again.I Would recommend this site to anyone.
I was extremely satisfied with my whole experience dealing with westernemporium.com. Starting with the ordering process right through the delivery and quality of the product. So far, this is the best organization I have ever dealt with - my western hats off to you!
Lisle Sanborn
Rome, NY
I have ordered frequently from gentleman's and ladies' emporium many times in the past 7 years for our personal and theatrical company productions. As we specialize in Gilbert & Sullivan operettas, which are mostly set in the Victorian period, we greatly appreciate not only the quality but the attention to the details and authenticity this company brings to their costumes and accessories. Their Steam Punk outfits and accessories are also fun. We've received many, many compliments regarding the costumes from our audience members. Timely delivery is extremely helpful, and packaging has kept the pieces clean, dry and in one piece. I happily refer your website when people ask from where we got them. Thank you!
Straight forward excellent customer service and delivery time. Very pleased
With quick communication, provided tracking, and faster than expected shipping, ordering from gentlemansemporium.com was easy and wonderfully pleasant! Definitely planning on returning when working on similar costumes.
The delivery was quick. I was concerned about a hat shipping without getting crushed however they listened to my concerns and packed it appropriately. Gorgeous hat,excellent, my husband loved it. Wish I had ordered one in camel color also. Great company to do business with.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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