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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I needed my order quickly and called to ensure that I would receive it in time. I was assured that it would arrive and it indeed was in my hands exactly as I was told. The shipping time was much quicker than the timing stated on the website and I am very glad that I called.
Very satisfied with your high quality products and speedy service.hat, holster and badge look great.very pleased.thanks
The vests were gorgeous, great price and amazingly fast delivery!
The product is fine except for the dye my complaint is that i had to exchange for a smaller size and by the time i finished with all the shipping charges and customs it was $160.00 extra. I don't see why i had to pay Canadian customs twice on an exchanged item
I purchased this shirt before. I had to get myself another one after my wife commandeered the first one for herself! I ordered an extra one as a gift.
Not so great for Canadian shoppers. Taxes and duty, along with the exchange rate, makes it very expensive. The products are great but if you are ordering from Canada try and have your purchases sent to a friend in the States and have them bring it to you.
Top Notch customer service.
All of the items that were ordered were here within the week. The quality is great and everything fit exactly. I am extremely pleased with the quality and consistent customer service. Great job!
Great quality trousers
Excellent customer service
Very happy with the shirt and jacket, the look and feel is very authentic to the time period.
What a great overall experience. Real and durable items at a reasonable price and shipped fast. I'll be back again!
Mad Scientist lab coat was a sensation at the Halloween party and I have figured out how to reconfigure it into a Cossack outfit for next year. Interestingly it did not freak out my dog or cats who are really panicked when I wear a Santa Claus suit.
My wife is going to love this bracelet when she receives it on Christmas day.
Fantastic selections, quick shipping and very high quality products!
Hats arrived quickly. I ordered 2 hats; one exceeded my expectations and the other not as much but was very happy with both. Good customer service.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members