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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It's true what they say... You get what you pay for!
The cost is a little higher, but the quality is SOOOOO much better than anything you will ever find in your typical costume store... I would highly recommend this company!
Everything I ordered for my husband was true to size...
Best dressed & most authentic costume in the house!
You guys are great, helpful, and love the unique products offered. Great customer service. Thanks for suggesting the gifts I purchased to be sent to my home, not directly to New Zealand, because of possible
Complications. My son received the gifts I wrapped and sent, with zero problems.
Thanks for taking the extra time, For it was most important to me. I love that Brat of mine, my only.
Warmest Regards, Julie B.
Outstanding phone service for order. Ordered with you because other supplier of similar pants informed me after purchase that backordered beyond halloween. Next year I will be going straight to Gentlemans Emporium. The pants I received were better than expected. Comfortable and period appropriate.
The aviators cap was an excellent quality and fits well. I will be buying more products from Gentlemen's Emporium.
Easy transaction and fast delivery
Products were delivered WAY before I expected them, and the one item that needed to be returned (for sizing) was replaced just as quickly.
I loved looking at the site, the clothes are beautiful and prices fair. I really like the quality of the outfit that I purchased, it is exactly as it is described, great fabric weight and feel. It's perfect.
As advertised. Good quality quick delivery.
Ordered and delivered without problems. I consider the product to be well-made and a good value for the price. I expect I may be a repeat customer sometime.
Succinctly put, this was my first purchase from Gentleman's Emporium, but it won't be my last. The selection you offer is broad and the quality - if the shirt I bought is any indication - is excellent.
I made an error in the shipping address which I noticed after the sale was completed. I emailed customer service and asked that the correction be made. I received a very prompt response indicating that the address had been corrected. My purchase arrived when promised and the quality of the product exceeded my expectations. I am very pleased with my online shopping experience and would gladly recommend this company to anyone seeking similar products.
Splended service. A fine collection of clothing and accessories that any man with an eye for style, price, and quality will appreciate.
Overall extremely satisfied with the Historical Emporium. This website was like finding Victorian/Edwardian era gold! Highly recommend their great service and fabulous quality merchandise.
I'm a member of a 19th century brass band; wearing civilian clothes of the time period. Your offerings fit the bill admirabibly.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members