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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything came in time, in perfect order as described. I contacted Gentlaman Emporium with some questions; they were promt and accurate.
I was met with an amazing interest and an impressive patience and willingness to find exactly the exact items that I was looking for.
All my very different product wishes were in an extremely friendly and professional manner provided and sent across the Atlantic safely and economically. And all items were of very high quality and very authentic.
Very impressive when you consider that I am Danish and my English is not always quite easy to decipher (c:
This is 380-degree customer relationship management at its best - thanks to Eve!
The staff was very helpful and went out of their way to ship me the vests I wanted. Merchandise is good quality.
I found the perfect skirt to complete my look for $#*!ens Christmas Faire and wow - high quality, beautiful design and fit, great price, you just can't beat it. There are many vendors at the faire that sell period costumes for far more money but that are not as well made. I was stopped several times by faire-goers who asked where I got my skirt (its the Lorena). And Eva in customer service is delightful. 5 stars all the way!
I have always been pleased with the products and the service. The clothes I wear always receive favorable comments.
Product as advertised, delivered quickly.
Very nice experience. Product was a good quality and matched an original that belonged to my Grandfather dating back to the ****'s.
Service was great and it arrived in tact and was well wrapped.
Would recommend this site to my friends
Very good indeed!
I knew the period shirt I required and you provided the quality product I had hoped it would be. Thank You
Awesome products. Great pricing. Quick shipping. Complete first class service!
Overall everything was done as I expected. Perfect!
Fast wonderful service and all the items that I purchased where exactly as they where described, perfect to detail and accurate to size.
A great price on a great set of mustaches that shipped right away and arrived in plenty of time for Santa's appearance at the tree lighting ceremony this year! Thank you!
The gunbelt looks amazing and is very high quality. I am very happy with my purchase and I know my guy will love it for Christmas!
The service and quality of this company are unbeatable. They went ubove and beyond to get me what I needed the next day! Thank you is not enough
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members