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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The service was wonderful I couldnt believe how quickly I received my item and it was exactly what I wanted. Thank you very much and will shop you agaib
We are very pleased with the top hat that we purchased. Both price and quality are great. We had an issue with our address and we emailed customer service to clarify our apt. Number. They responded quickly to let us know they had updated the shipping address and we received our package on time. We will definitely order from this store again.
I had to change sizes once I figured out the waist would be an issue. You guys were incredible! The Victorian Christmas Carol went off very well. Everyone loved my outfit.
Excellent product and service!
Hi,, can't Thank You Enough, Service, Quality, Professionalism And After Sales Service All absolutely Spot On And The Clothes Look Fantastic.l Will definitely Be shopping with You Again
Great shopping experience! Many compliments on clothing.
Love the tie. It is better than I expected! Fast, Fast Fast, shipping... I'm Happy, Happy, Happy!
I have shopped with you several times now and am always pleased with the products and speedy service. Keep up the good work.
Great item selection, very fair pricing, and quick shipping. All elements of a fantastic online shopping experience. Product is not inferior, but of the nicest quality. A shopper for life.
Fast delivery. Am satisfied with my pocket watch. Vintage look I needed for my cowboy fastdraw outfit without the vintage price.
The clothing is authentic and quality, not like a "costume". The fabric itself on all items, was nicer than I expected, a good quality weight and rich in color. Thank you!
I initially bought the Newsboy brown wool tweed cap. Although I only paid for standard shipping it was sent via 2-day delivery. The hat is of excellent quality, fits as it should and looks great.
I was so impressed that I immediately ordered the same cap in the grey version. It also arrived within a couple of days.
Given the excellent product and the equally excellent service I will undoubtedly be ordering again very soon.
Now the hard part, deciding what I want next...it's getting to be a long list.
Very perfect
Great quality products, exactly as pictured and described, with quick, efficient and secure postage.
Very satisfied excellent pricing.very nice workmanship was sent american express amazing fast delivery. Will order again soon.
The entire experience was excellent!
The items were exactly as advertised and I am extremely satisfied with the quality and service.
I am very impressed by the prompt and courteous response from Jaime.it is very rare service that never found from online purchases. Excellent pricing and products.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members