On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loved the pocket watch!
All items were perfect! Sizing guide worked well for myself and wife. We both are very pleased.
Excellent tactile quality. Very well made garment. The recepient of this gift was more than pleased.
The items I ordered were even higher quality than expected. Everything was handled perfectly and delivered promptly...even during a very busy holiday season.
Excellent shopping experience. My son is an 'Old West' history buff, and the 'Hombre Shirt'was a gift for him. He says it's a great looking shirt!
Your company went far beyond to make the internet purchasing very good and would consider ordering from you again
Very courteous and knowledgeable about the products that were ordered. Took the time to answer all questions prior to placing the order to ensure all concerns were met.
I bought a vest a couple weeks before Christmas. The process was smooth and easy, and my order arrived earlier than expected. The vest itself was of very good quality. I'll plan to shop here again.
I was extremely satisfied with both the order process and the quickness of delivery. This was during the peak Christmas delivery timeframe and I needed it for a wedding really quickly. They did not disappoint. Everything was promptly delivered and in a supreme manner. I was overly pleased with what I purchased and the entire process. I would highly recommend this business to my friends and family.
Thank you guys for the hat and the service!
Jethro
The delivery was incredibly fast. I had to contact customer service to find out some details about the delivery and the rep was terrific.
GE's customer service is OUTSTANDING! We ordered multiple items over a period of weeks for our wedding, and every single item arrived in record time, professionally packed and in PERFECT condition! This was particularly amazing, given that we were in the midst of the Christmas rush! For price, professionalism, and prompt delivery, GE is top-notch!
Love the purchase I made. Quick-shipping and fair price. Look forward to doing more business.
QUICK AND THOROUGH ANSWERS TO MY QUESTIONS REGARDING DIFFERENT PRODUCTS.
VERY SPEEDY DELIVERY AND EXCELLENT PACKAGING.
VERY SATISFIED WITH WHAT I ORDERED AND RECEIVED AND PLAN TO PUT IN A FEW MORE ORDERS.
This is the first item that I have purchased from westernemporium and I have to say that the quality is great, the fit was spot on, and the styling was right as well, I would not hesitate to order from them again, Thanks.
I ordered a pair of victorian half boots an i was thrilled with them. They fit well, are extremely comfy and most of all, achieve the look and style i was searching. I will definitely be ordering from you again. Thank you!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.