Historical Emporium
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Historical EmporiumReviews 3,067

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Amber D.
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Superb service and product!
January 9, 2014

Superb service and product!

Date of experience: January 9, 2014
J S.
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The ease of ordering and the spot on shipping of the item is what I look for in a online site. It is very difficult to order trousers in 30/36. Because it was a special order I was told when I could expect the item and it arrived in that time frame. Thank you.

Date of experience: January 7, 2014
Lois H.
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I was completely satisfied with the quality of the items selected and the delivery service.

As it turned out, I was traveling and had the items delivered to a different address so I would have them when I arrived at my destination for Christmas.

Thank you.

Date of experience: January 7, 2014
The C.
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This was the first time that I ordered from your site. I was quite pleased with the quality of the merchandise that I purchased. I will definately use this site again for specialty clothing items that our Theatre Company needs in the future.

Date of experience: January 7, 2014
Walter H.
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January 6, 2014

Date of experience: January 6, 2014
Amy N.
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Excellent customer service
January 6, 2014

Excellent customer service. Products were as displayed on the website – beautiful – and delivery was fast, though I expected this since I paid extra to have the items as early as possible.

Date of experience: January 6, 2014
Didymus H.
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January 6, 2014

Date of experience: January 6, 2014
lbibler O.
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My order arrived quick and on time for my event
January 6, 2014

My order arrived quick and on time for my event. I was very pleased with the quality and price of my order.

Date of experience: January 6, 2014
David R.
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The order desk was very courteous and helpful, Answering questions and was able to tell me Exactly when I would be getting my shipments. I received my first orders and everything was as they said. I have since placed a second order. I highly recommend them and their products. I would recommend their products and services to anyone.

Date of experience: January 5, 2014
Gerald S.
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I was very pleased with the knowledgeable sales person. She was helpful while not pushy. My order arrived one day ahead of schedule. At Christmas time this was a real surprise. West coast to eastern middle America and on my friends doorstep in less than 36 hours!

Date of experience: January 5, 2014
cute a.
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I couldn't afford real leather shoes, and chose these even though I was apprehensive they would not look good. I was delighted to discover they were very cute, looked good, and were pretty comfortable. My only concern, the bottom needed scuffing because they looked slick. A few passes on my concrete driveway worked well. Will order again!

Date of experience: January 4, 2014
Catherine A.
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Service was polite and as helpful as possible!
January 4, 2014

Service was polite and as helpful as possible!

Date of experience: January 4, 2014
Steve Q.
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Excellent service
January 4, 2014

Excellent service. They installed the battery and set the time correctly and for my time zone on the pocket watch I bought and included a spare battery. Quick delivery too.

Date of experience: January 4, 2014
Michael Y.
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January 4, 2014

Date of experience: January 4, 2014
rick P.
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Talked live to a gentleman before placing the order. He was really helpful.

Date of experience: January 3, 2014
Bob G.
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January 3, 2014

Date of experience: January 3, 2014
rex E.
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Easy, quick and efficient
January 3, 2014

Easy, quick and efficient. Product was what I expected at a fair price and quality.

Date of experience: January 3, 2014
Emily C.
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Great products, good service, timely, Thanks
January 3, 2014

Great products, good service, timely, Thanks

Date of experience: January 3, 2014
Mary I.
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The classic design of the smoking jacket was very much to my husband's liking. Upon learning that it was made in Guatemala, he and I both knew from prior experience with Guatemalan products that the workmanship would be of superior quality, and neither of us was disappointed. We look forward to dealing with Gentleman's Emporium in the future, and will gladly recommend your products to friends and family.

Sincerely,
B.gandy

Date of experience: January 2, 2014
Eugene R.
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January 2, 2014

Date of experience: January 2, 2014

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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