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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great!
Very pleased with the coat, the service and the delivery time to the UK.
Thanks very much.
All goods received in a timely fashion. One frock coat was a gift to my son. He did not like it and I have returned it for a credit. Credit not post yet. Pls review and attend. Thanks, John
I will use emporium again
Please note, I have a new email address - below.
As alwa's very good
My experience was very good. The quality of items was also very good. The only issue was with the pants i bought. The 38 size seemed cut a little small compared to all other 38 pants sizes i have. But that aside every thing was of excellent quality.
Happy with my purchase
I initially called on a weekend and left a message as prompted and I received a return call before noon on Monday morning. The customer service rep was eager to assist me and very polite.
I love the leather gloves that i purchased her, i have been looking for a store on line that carries the kind of products you used to be able to get years ago. Shipping was fast and product was accurately represented, you really cant ask more than that from a retailer. Thanks
Very pleased thank you
This was a birthday present and I did not think I would get it on time. But I was *very* pleased it came in time for her birthday! Even if I did have to pay extra (a *lot*!) for faster delivery. And she (granddaughter) was quite surprised and happyl with the product! Thank you so much!
I placed an order here for a couple of hats for the musical Gypsy that we are performing in Methow Valley Community Theater. I was delighted with the wide range of reasonably priced hats and other garments on your website and shopping was easy. My hats arrived quickly and the leather driving cap I bought was perfect. My measurement for the derby hat I ordered was on the border between sizes and the one I got was too small. A quick phone call and I was able to mail back the hat I received get the next larger size sent immediately; it arrived in plenty of time for dress rehearsal. We have 4 more performances of Gypsy... these have become my favorite hats. I get lots of compliments on them and will wear them all the time!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members