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Hisense Reviews Summary

Hisense has a rating of 1.6 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Hisense ranks 591st among Electronics sites.

service
3
value
3
shipping
1
returns
4
quality
3
Kansas
1 review
0 helpful votes
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LOUSY Customer Care
April 17, 2025

Off Brand Hisense Appliances does not honor their warranties. Cheap TV. Literally COULD NOT read serial number it is soooo MINUSCULE, maybe for firies not humans,
Warranty denied because they called it physical damage. MI(n fact there was no way to provide ser, no. Without moving TV unnaturally trying to see the no. It was IMPOSSIBLE and they would not help[ me without it. It fell face forward and did not work. I they were customer service minded for customer satisfaction they could honor the warranty.
Tv

Date of experience: April 4, 2025
Florida
5 reviews
2 helpful votes
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Garbage portable Acs
February 13, 2025

I've bought 3 of their portable Acs and all 3 the window kits broke.
2 cool the room but don't evaporate the water as advertised.
You think that the smaller units the window kits would be interchangeable but nope THEY ARE NOT as my 5000 is duct taped together and the 6000 is the same way

Date of experience: February 13, 2025
Illinois
1 review
0 helpful votes
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I purchased a Hisense 65" TV, primarily because the company was offering a "$100 Rebate after 100 days promotion". I followed the terms of the promotion to the letter, including registering my TV immediately, and waiting the 100 days to claim my rebate. When time came to claim the rebate, I logged into the Hisense website, as instructed, only to find NO way to actually CLAIM my rebate. I sent emails to Hisense, only to get no reply. After MANY days of checking and searching for the way to claim my rebate, I FINALLY received an email from Hisense Support, only to be told that I had waited too long to claim by rebate, and I would not be receiving it. Had I known this, I would have definitely picked a different model. While the TV I purchased is 'OK', there are much better models available, and had I known how Hisense treats its customers, I would have definitely picked another brand.

Date of experience: March 7, 2023
Montana
1 review
0 helpful votes
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I contacted this company to help me do a hard reset that can do it remotely but they won't because I bought the TV used the places don't realize that not all people can buy new if I can afford to buy new I would

Date of experience: November 8, 2022
Florida
1 review
0 helpful votes
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Do not buy this product from Lowes - or maybe anywhere else - if all reviews are to be believed. I got this freezer from lowes and broght it home. HUGE dent in the bottom that was sure to interfere with performance plus other small dings on top. Box and packing were in EXCELLENT shape so this was PACKED and shipped like this. Took it back - got another one. Unboxed at Lowes and inspected every single surface. No damage. Got it home and opened it up - the seal is damaged - no way would this keep food consistently frozen. I am replacing a freezer with a bad seal. Lowes is supposed to bring ANOTHER one in two days - I am not very hopeful for a positive outcome.

Date of experience: August 23, 2022
Namibia
1 review
0 helpful votes
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Best of the best
July 19, 2021

I wish to have found this app Sooner it's not hard app and I enjoyed everything about them. Thats why I give it five stars.

Date of experience: July 19, 2021
GB
2 reviews
2 helpful votes
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£900 tv broke twice in four years. Not good enough my LG is still ok after 10 hisense seem to think TVs are disposable nowadays

Date of experience: December 5, 2020